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“I went to the New Caney store and the two girls were very disrespectful and when I asked for help they got upset, I arrived at this Humble store and everyone is very friendly, Jasmine helped me with everything without any problem with a smile on her face”
“Jafeth velasquez was amazing from the time a walked in to the store and left. He was very helpful and his speed of service was excellent. Thank you for fixing my phone!”
“This phone store is really great. My second time going and they were extremely helpful and their products are great quality unlike other places I’ve been to. Enjul was really great and knowledgeable.”
“krista was a good help she answered all my questions pertaining to the phone service bill activation fee down payment i’ll be coming back to her if i need anything else”
“My phone was full of virus and wouldn't allow me to use my phone. I came in and Alondra helped me clean my phone although it took her about an hour. She is very dedicated girl. Thank you. This is definitely the best metro I've ever visited. Now I have a working phone. Very good service.”
“Always helpful with everything I've needed. My go to place for any & all repairs or accessories. Mario is helpful & upfront about prices & never shys away from referring customers to other repair places if they looking for something cheaper.”
“Great place to get any device fixed they do it all and they pull miracles on devices there are pronounced dead. Great customer service fixed iphone screen with in 10 min. Best place in the mall to get phone fixed.”
“This store is the best in humble, they always have deals on new phones and the skinny guy who works here always helps me when I go to him. Even though I live in Cleveland, I go to him because I trust him.”
“Came in to the store and the young lady name maria and yarely helped me the knew exactly what they was doing the process was easy and simple thes girl was great and so nice.”
“Shay in the store was very experienced and super sweet and conversational. I like working with people I can relate to and will be definitely coming back if I ever have any problems directly to her. Someone give her a raise!!”
“Great customer service by Manuel he give us really good information about our plan. No disappointment after we walk out the store more happy then ever with Metro PCS and Manuel great customer service”
11AM - 6PM
224 1st St E, Humble
Mobile Phones
“Momo was very excellent and helpful in finding us the phones in the cases that we needed. He was very patient and very good at multitasking with the other customers that came in. I will definitely be back for an upgrade”
11AM - 5PM
3103 FM 1960, Humble
Mobile Phones
“Remodeling store, once done I'm sure it will be nice but besides that they still have their inventory. Ahmed, the stores manager was friendly, very courteous, an extremely helpful. Explained my situation and what I was needing and he set me up right away. Got me a great phone and plan as well. Never felt pressured or rushed but he had me in and out on no time. The price, customer service, products is top shelf! Would recommend this company and store to anyone. Ahmed truly understands the meaning of fast, friendly, and very thorough customer service.”
11AM - 6PM
19727 US-59, Humble
Mobile Phones
“This store location has is very efficient with professional, polite and attentive service. Sales representative, Richard, listen to ascertain what I needed and made excellent recommendations in which I am well pleased!
The manager engages in a complimentary way to assist both the customer and the sales agent.
Keep up the great work as an example of exemplary customer service!!*****”
“Shout out to the costumer service reps Sam and Calvin!! I visited this location for the first time March 29th I was greeted immediately by Calvin. I was having issues with my phone Calvin was able to help file a claim and get a new phone via ins. I returned a few days later to get help switching from old phone to new one. I was greeted by Sam, she got the phones set up and got the info transferred to new phone. Thanks Calvin and Sam!!”
“Iv had Metro phone service for a few months now and it's been the best coverage and pricing for unlimited date with 25GB's of hotspot and I'm going to continue using Metro and Shop at local Stores”
“Great, fast and honest service at competitive prices. Very welcoming environment. I was needing screen replacement on an iPhone and did not have to wait long. I am very careless when it comes to phones so I will be returning in the future!”
“All I can say is just wow!
Miss July was amazing, well the entire team over there! I never been treaded so well on just getting my cell phone taken care of!
Thank you Verizon!”
“Samuel is the man. As soon as I walked he approached me and introduced himself. He was able to answer all of my questions that I had and I left very satisfied. I will definitely go out of my way to come to this store for future issues.”
“Lily the store manager is the best here at this location. Every time I go this store she always provides me with excellent customer service and resolve issues that I have. She’s very pleasant and takes care of her customers. Kudos to her!!!!!!!!”
11AM - 6PM
20143 US-59, Humble
Mobile Phones
“I walked in with a technical issue. Verizon customer service on the app accidentally deleted my eSIM after trying through 4 people online, I gave up and went to the closest store to me. They had me in and out with a working phone in 10mins, no charge! Great service, very friendly and helpful.”
“Helpful sales staff. When we finally got a person they were very insightful and helpful, just took awhile to capture someone who knew about what we were looking for. Football visor for grandson. Needed specific brand and they had it in stock!”
“Michelle, an outstanding, extremely professional, and courteous employee, did an extraordinary job resolving the memory and storage issues on my Samsung phone. I will highly recommend Michelle to my friends; this T-Mobile store is so fortunate to have such a conscientious, committed, and assiduous T-Mobile team member.”
“In my 10 years with T mobile Miss Jackie P hands down was the best mobile expert I experienced. Was coming in to leave t mobile and go to Verizon. I didn't tell her my plans. But the time and patience she showed me. I ended getting a new phone and watch. And needless to say I'm staying put.”
11AM - 7PM
20777 US-59 N, Humble
Mobile Phones
“Clean and great set up. Store it's very spacious, everything was well organized. As always love the Starbucks section and spot section. Plenty of parking with the exception of entitled lady almost running us over and parking at curb pick up but getting off.”
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“The manager Steven is a great guy and very compassionate person, he was very knowledgeable of the issue I had with my phone and fixed it right away at a very reasonable price. Not to mention the customer service was amazing and he handled my problem with care and patience (Highly recommended!!).”