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September 2023
The consultant was clueless. I had to go to another place to have my questions answered. No help if your question is a little bit different from what they do everyday.
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September 2023
Only 2 people attending 10+ customers. I was just returning modem equipment and she told me to be in line. It literally takes 15 seconds to scan the equipment and give me a return receipt.
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April 2023
This store is run by a third party...that is why staff is rude and unprofessional...both of my experience there was unpleasant. Please go the the Xfinity store which is Corp on 13752 northwest fwy houston tx 77040. They are nice welcoming and listen to what the customer is asking/requesting for service.