T.J. Maxx is a large, clean, and organized store offering an ever-changing selection of high-quality, brand name, and designer fashions at great prices. Customers find cute stuff for gifts and for the home, noting a good jewelry section. The store is described as stylish and relaxing, with a selection that includes gluten-free and vegan snacks. Staff are frequently praised for great and friendly customer service, with specific mention of helpful employees in the fitting room and those who pay close attention to detail when assisting customers. It is a favorite store for many, where they can always find everything they need.