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“I came in today to rent a storage unit and Mary was very helpful and kind. She was very thorough and made sure I knew exactly what I was getting. It’s nice to have a real person who cares actually cares. Thank you!”
“I’ve been to several Extra Space Storage locations, and I have to say, the one on Jones Road is by far the best! The facility is always clean, everything works perfectly, and the app is super convenient. The customer service here is always great. I had the pleasure of speaking with Mr. Adante, who was incredibly professional and patient. He made sure I had everything I needed for a smooth transition into my unit over the phone, which is rare—most places make it a hassle, but he got me set up quickly and efficiently. The entire staff (shoutout to jas) has been amazing, and I feel secure and safe storing my belongings here. I’ll definitely continue doing business at this location. Thank you, Extra Space Storage on Jones Road!”
“I am extremely happy with the service I always receive at this location specially when Mrs. Melody is at the front desk. She always goes above and beyond my expectations.”
“Marivel is such an amazing customer service and helping me out and understand about my unit was such a help. She smiled the whole visit, showed me my unit and everything. Excellent CUSTOMER SERVICE HERE. Thank you Mari ”
“Lisa has been very knowledgeable and professional with assisting and handling my property information and giving me a heads up on how to organize a plan to pay my monthly bill. I would recommend this location and assistant to anyone who needs it.”
“I recently rented a storage unit at Public Storage, and I am thoroughly impressed with the entire experience. The facility is clean, well-maintained, and easily accessible. The staff was professional, friendly, and always willing to help with any questions I had. They made the process of renting a unit seamless and stress-free. The security measures in place gave me peace of mind, knowing that my belongings are safe. I highly recommend Public Storage to anyone in need of reliable and convenient storage options.”
“Very friendly staff. Affordable price. Given many options. There was plenty availability and I was able to get a storage the same day with a promotion of the first two months half off.”
“I really appreciate cartalk for doing a wonderful work on my car and very honest with me up front, I want to say thank you and recommend it to anyone that need help with car troubles.”
“This place is amazing, it is very clean and easy access. The staff like the person that helped me ( Mrs. Eleanor Edward's) was extremely polite, knowledgeable of the policies, and went out of her way to help me. I would highly recommend this storage facility to anyone that is in need of storage space.”
“I've been renting a unit here for going on a year now, even though I've moved out of that area, I continue to rent there because they have been very nice, no issues, they even helped me after hours recently! Would definitely recommend!”
“Their expert knowledge in truck insurance makes them stand out from the rest. Trustworthy, reliable, and always looking out for their clients' best interests.”
“Erin and staff are always helpful and personable! I have rented a storage unit here for a few months and have decided to renew. The site is very secure and clean. They have dollies on site too!”
“Missy and Darriell at Amazing spaces were beyond wonderful. we traveled cross-country moving our son to Houston and dropping off our truck rental was not easy and honestly scary UNTIL we were directed to Amazing Spaces. These two ladies were so kind, they greeted us with smiles, offered us a cold drink, and took care of the whole process returning the truck rental. I am overwhelmed with joy because of these ladies. Their joyful and helpful energy made our day. Thank you Missy and Darriell ?”
“I’ve been renting a storage unit at this location for over 20 years. Been thru many different management teams and owners. Brandon is the best of them all. Today he took time away from his lunch to take care of a minor issue I thought I had with my unit. First time we’d met. He was courteous, friendly and professional.
Sam”
“(Translated by Google) Excellent service, very efficient in their work, I recommend them(Original)Exelente sevicio muy efisientes en su trabajo se los recomiendo”
“I had a great experience with uhaul at this location. Mr. Rosebert was informative and very patient with all my questions. It was an easy process and Mr. Rosebert was super professional and made it a pleasant experience!”
“The staff here was very friendly and delivered great service which I have never really experienced at a car rental place. They all deserve raises and perfect hair days.”
“I definitely recommend this car rental place. They accept cash, credit, & debit. The staff is very friendly and informative. They got me approved to rent a vehicle fast and easy. Since it was short notice (needed same day) vehicle options were limited, but that is expected if you have common sense.”
“HIGHLY RECOMMEND MRS.Pam is the BEST! It’s my first time getting a storage unit and she took the time to tell me all the things I needed to know and was SO HELPFUL the office is very beautiful and offer hot chocolate security is also a 10/10 if your looking for storage highly recommend checking this place out !!!”
7AM - 7PM
1617 San Jacinto St, Houston
Truck Rentals
“Miss Sherrell and Desmond made my day! It was easy to rent the truck, and Miss Sherrell was so awesome I got a storage at their facility too. 10/10 highly recommend their location over others!”
7AM - 7PM
10330 Gulf Fwy, Houston
Truck Rentals
“I really appreciated the two guys that was very helpful and patient with me on my out of state move even when I had questions they answered each question and was very professional their names where Mr Derick and Mr Don are Dan was his name I just wanted them to know they are very helpful?”
7AM - 7PM
2420 Louisiana St, Houston
Truck Rentals
“Top-notch service. I was stuck inside the facility on Louisiana Street in Midtown Houston. After hours by mistake.
I called the emergency number and 5 minutes later I received a text and then the gate opened up to let me out.
Hi marks for helping after hours.
Mgr Jennifer and all staff are great and helpful.
All good at this U haul.”
7AM - 7PM
11010 Old Katy Rd, Houston
Truck Rentals
“Great experience overall. The female agent at pickup and male agent at return were both professional, courteous and knowledgeable. Vehicle was new and very clean. Would certainly rent from this location again.”
“They did an excellent job installing a hitch on my Honda Ridgeline. Cedric went the extra mile in assisting me with the return of a rental trailer even though I arrived a few minutes after closing time. He backed it in, disconnected it from my truck, and processed my return of rental items.”
“Neighborly and accommodating... And what a wingman! I've rented countless U-Haul trucks and trailers over the years. And this was the FIRST time the operator came out to make sure my side mirrors were properly angled. (With other U-Haul dealers, you're, usually, on your own – even if you arrive alone and have to get in and out of the truck until you get the mirrors just right.)For the first time in a long time, I felt serviced.Pay attention U-Haul: This is what true customer service used to look like.”
“The brotha that helped me and my friend out today was great. He knew what he needed to do and made the whole process easy. Probably one of the easiest U-Haul reservation I have ever had. I recommend giving him the time and business.”
“I’m really glad I chose this location to rent a van for my move. The staff were very helpful and kind, and the vehicle was a newer model that ran fine. Some U-Haul rental outlets can be dodgy but this is one of the good ones.”
“I simply love my storage at Extra Space Storage. My unit along with the property, elevators and front office is always so clean. The management team is simply AWESOME!! They are always there to help with any questions or concerns. I’m truly glad I chose the Extra Storage location that I did.”
“This location is the best, professional, fast and gentle.Every time answer the phone immediately, always help to hook the trailer, double check equipment for you, explain everything, all equipment well maintained!Thank you!”
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“Patricia is very attentive to all your storage needs! Any questions or concerns you have she’ll make sure everything is acquainted to in a timely manner. Thanks for your service for the past couple of years!”