Extra Space Storage on 13033 Jones Rd in Houston, TX offers a wide range of storage options, including drive-up, climate-controlled, and non-climate-controlled units. The facility features convenient drive-in building access, multiple entrance and exit gates, and electronic gate security, ensuring a safe environment. It is ADA compliant with covered drive aisles, parking spaces, and a drive-up climate-controlled section, making access easy for all customers. The location accepts deliveries, has workshop units, and allows vehicles in drive-up units, catering to both personal and commercial needs, including office space. Customers praise the staff for their friendly, professional, and helpful attitude, noting that the facility is always clean, secure, and well-lit, which adds to the feeling of safety. The management is attentive, resolving issues quickly and making the process simple and stress-free. Overall, the location provides excellent service, competitive prices, and a clean, secure environment, making it a reliable choice for storage needs.
Andrea is a nice lady, she’s understanding and respectful. I’m glad to be able to store my possessions at this unit.
September 2025
The Asst Manager at the location at Jones and Regency Green was wondetful in helping us with an error that had occurred on our account. Within a little over 24 hours she had the situation resolved and was apologetic for the error. She also had a wonderful attitude. Thank you so much for your hard work 😀
September 2025
Staff was friendly and helpful and answered all of my questions. The facility is very clean and secure with plenty of bright lights. Felt very safe and I’m sure my belongings will be as well!
