JCPenney Salon has received positive feedback for its skilled staff and excellent services. Customers appreciate the haircuts they have received, noting that they are among the best in years. Emily is highlighted for her exceptional color work, making clients feel happy with their hair transformations. Gwen has been praised for her ability to create stylish cuts for those embracing their natural grey. Sonya is recognized for her talent in fixing hair mishaps, displaying professionalism and politeness throughout. The salon also offers great prices and easy online scheduling, making it a convenient choice for many.