{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“My mom’s phone was damaged in the hospital by a nurse placing her phone in a bag with a liquid and this happened during hurricane Beryl. I contacted T-Mobile to get insight on how to replace mom’s phone. I had been to several T-Mobile 3rd party sites without assistance due to most locations closed after the hurricane. I went to this location and encountered Saxon and Juan who listened to the extenuating circumstances of my mom being critically ill, but needing her phone. Saxon and Juan were very helpful and gave my mom the best deal possible because she didn’t have insurance. Thanks Saxon and Juan your knowledge, patience and resourcefulness was greatly appreciated!!!”
“The manager for this location is such a sweet boy he helped me with everything I was looking for and he made everything so easy for me thank you for that I'll be back soon”
“I visited Verizon needing direct help with my contract and Habib immediately asked me the right questions so that I had everything I needed. All just in 15 mins. Highly recommend Habib and this location!”
“Michael was by far the best rep I have ever talked to. I don’t want to buy anything just had a few questions. In times past I would have been turned away but Michael made sure all my questions was answered 12/10”
10AM - 7:30PM
10610 Fondren Rd #101, Houston
Internet Service Providers
“Im so happy With my New Phone the regular price of the Phone was 299 and i get it for 160 and she give me a case and screen protector for free thank you so much lisbeth for the deal.”
9:30AM - 7:30PM
7121 Cullen Blvd, Houston
Internet Service Providers
“Ramiro and Nick were amazing just to came in to check store and they were nicely greeted me and offered me cold water but I was good I see good people are working inside differently coming back”
“beatris was amazing she listened to what I needed a took good care of me she's amazing also the manager Franni knows what she's doing store was cleaned and smelled amazing 10 out of 10 !!!!!”
“I went to this location a few days ago because I was having problems with my phone . Yamila was able to solve my issue .The young lady was very helpful and answered all my questions . She was very kind and understanding .”
“I love working with Sahara at this store! She has helped me multiple times. I will be coming back next month for my upgrade. So pleased with her service and the overall vibe of this store! I feel like it’s a little hidden gem in the heights. Great service and friendly smiles. A great combo! Thanks guys.”
“i went there to pay my phone bill. they told me about the upgrade on my account and I was eligible for a phone so cheap. the girl helped me transfer all the stuff over. they also gave me a free case and glass. this was my first time coming at this store, will definitely return here to pay the bill every month. highly recommended and impressed.”
“Well all I'm going to say is hands down to this store! Ricky was sooo awesome he was multi tasking help 2 to 3 people at one time.... Pedro also was helping multiple people at once... they were awesome.... Thanks soooo much Ricky”
“Had great service experience with Sophie she explained everything so well and broke down every price cost and effect it any was to happen. We went for a bill issue and left with 2 Apple Watches!
Best experience I’ve had so so fare with any T-Mobile store.”
“Great customer service.i went there for my phone fix and Alex give me excellent deal that I couldn't deny.i purchased my new phone and he help me transfer My information from old phone to new phone. I recommend this come visit this store”
“i went up there recently to get a brand new plan and mona is a wonderful she helped me through the whole process and was very nice and even offered water for the hot sun fantastic employee and fantastic service!”
10AM - 8:30PM
7071 Lawndale St B, Houston
Internet Service Providers
“Eli was the best manager I have had the pleasure to do business with!!! If there was 10 stars I would most definitely give it to him. I appreciate the support and help he gave. Good job Eli thank you for your service”
“Loved the store service and how the Rep and his manager helped me! Ray and Jumanji are the best, what an awesome store!! Just got the A15 5g service and everything, love them!!”
“My Xfinity modem wasn't working due to a power issue. I tried using the Xfinity online assistant and called customer service for help, but both left me stuck in endless loops with no answers or options to speak to a real person. Even when I finally got the option for a technician visit, it wouldn’t be scheduled for another three days. Frustrated, I decided to go to the local store to get a replacement. The staff there were helpful, and the process was quick and easy. My internet is working fine now.”
“I came in when another T-Mobile messed up my phone number we almost lost my phone number but Daniel was able to help me out. Not only did he know exactly what to do but he was patient and more than willing to help. Thank you Dan the man you’re the best!”
“The service was wonderful very helpful and friendly people he helped me to take the right option this boy have a lot of knowledge his name is Jesse Garcia thanks”
“I recently had the pleasure of visiting this T-Mobile store and was assisted by Pearl, and I couldn’t be more impressed with the level of service she provided. Pearl’s professionalism and customer-focused approach made my visit an outstanding experience. The entire process, from selecting a new phone to setting up my account, was handled swiftly and efficiently. Pearl’s attention to detail ensured that everything was completed accurately and to my satisfaction. Pearl went the extra mile by providing useful tips and ensuring that I was comfortable with my new setup. She also checked in with me to make sure I had no further questions or issues.”
“I came to this store to add someone to my plan, and Juana helped us navigate the whole process (and a lot of questions) with so much patience! Really appreciate the friendly and efficient service”
“It's incredible how one person can change your thoughts about the company's reputation or make you think it's time to change the company. First, I went to the Westheimer location Galleria, and the person who tried to help me was very loud and started giving anxiety attacks. He said he has been in business since 2011 and wanted to provide me with unnecessary details, which was not helpful. I pu my phone and left. The next day, I went to this Hillcrodt location, which completely changed my mind. As soon I walked in, Jorge said Welcome, wrote down our business account, and asked me to wait for the tech help. I looked at all the salespeople helping people with patience and a smile. Mak helped me, and honestly, within a few minutes, he explained all my concerns and gave an honest opinion. He offered me a few options to resolve the problems. It was a pleasant experience, and since this is a business account, I need to talk with other members. I will go back on Tuesday and get the new phone. Mak thank you again you sure did saves our business account, and we would love to stay with T Mobile for a while. T mobile is lucky to have you. I highly recommend this location, and please ask for Mak or make an appointment if he is busy.”
“The customer service was excellent. Both the sales guys tried to help fix my outdated phone. They tried and tried but ended up having to upgrade. What is better is the deal they were able to give me.”
“It was time to upgrade my husbands phone. The associate was helpful, friendly and knowledgeable in helping him choose a phone that was a good fit for him. She also changed my screen protector and now I feel like my year old phone is brand new again! We were thoroughly pleased with the quick, efficient & friendly service we received. We’ll definitely return to this location.”
“I stopped by because I received a text that my phone was going to be slower because I used to much of my data, the attendant was very polite and explained to the situation, she also mentioned to me about another line, and the benefits and I was glad cause she showed me a couple of phones and a cover and I left their very much satisfied, she stated that she was from another store and she was just filling in, but anyway she was awesome. Thank you for the great service and for my new phone.”
“Tyler P Gave us the most fantastic service today!! We came in after being customers with AT&T and was blown away by the kindness of this young man and the promotions. My partner and I are never looking back at AT&T and we are very happy customers. Look forward to seeing Tyler again for more business!”
“Ms. Phillips was excellent. I walked in the store incredibly frustrated by dealing with the flooding in East Texas and a phone issue at the same time. On Sunday night I called Verizon and was placed on hold and then the phone hung up saying to call back during regular business hours. When I met Ms. Phillips she was polite and courteous and told me she would take care of me. I told her I was a 17 years Verizon customer and a old man. She listened to me and within ten minutes she had resolved my texting problem and created a Happy Customer. Verizon should evaluate her employee profile and promote her to the training division. It is my position Verizon is not meeting customer expectations.
Thank you Ms Phillips”
“This store use to be the least I liked to visit, but I like the new management. The team is friendly and super knowledgeable. I was able to walk out with a better understanding of my account.”
“Thanks for the good serviceI came to the store my service is not working well he check my account update my Sim card after that my internet is working good. I am happy and bring my family to that store also. recommended”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I recently had a fantastic experience with Alexa at T-Mobile. She was incredibly knowledgeable and patient, helping me navigate through my options and find the best plan for my needs. Alexa took the time to answer all my questions and even provided helpful tips on maximizing my service. Highly recommend seeking her assistance if you're at T-Mobile!”