{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Well organized and plenty of help.
*UPDATE* I visited the store at 6am on the Wednesday after Beryl and the Manager CHAD provided the best customer service experience I've ever had. Not only did he initiate contact and answer my question, but he observed the shopping list in my hand and offered assistance in completing it. Chad deserves BIG recognition for going above and beyond, especially at such a stressful time in the area.”
9AM - 6PM
3005 W Loop S #150, Houston
Home Improvements
“I had a wonderful experience with Baths of America! They went above and beyond, offering valuable insights and revamping ideas for my custom home project in the Friendswood area. From the moment I walked in, the floor staff was so positive and gave excellent guidance on gorgeous bath tubs. Their installation team was very professional, ensuring a clean and problem-free process. Highly recommend for top-notch service!!”
“I just picked up an online order and Kenn gave the best customer service I’ve ever experienced at any Home Depot. His infectious smile, product knowledge and great vibes made my experience an awesome one.”
“I enjoy going through here and seeing what all is for sale. Prices have gone up to the point that many items are not worth it. There are still some great deals though if you need the right things.”
“I love coming here with my wife to see what they have, envisioning how we could use anything in the store at our home. You never know what you’re going to find. I’ve walked out of there with $5 rustoleum spray cans, a $30 4 person tent, a jbl charge four speaker, post hole digger for like $10. I’ve also walked out of there with nothing multiple times. You never know!”
“Enormous Thank You to Veronica for the time and assistance she provided during my recent visit to Home Depot on 12/22/24. Her knowledge, guidance, and patience made a huge difference in ensuring everything went smoothly with my DIY home improvement project. I truly appreciate how she took the time to understand my needs and helped me select the right materials and tools. It's not every day you come across someone so dedicated to customer service, and I’m grateful for Veronica's support.”
“Omg can you say amazing customer service thank you so much Zack Long for helping me through the whole process you are amazing and i really do appreciate you… wish there were more people like you in this world it would definitely be a better place….”
“Arrived around 1930 and was getting a Deere s120. Denise the assistant manager was very helpful as it was the only one and it had a damaged backrest on the seat. She had one of the associates (Jeremiah) help us out in swapping the seat on it with another series that had a similar seat.”
“It's a good store, but Evrtything is Locked up and it's not easy to get any one to help. Check out lines are not organized, people just come at it from every angle, and people at the front dont even help out to form the line for more efficient check out process.”
“I wanted to take a moment to express my sincere appreciation for the exceptional customer service provided by Mr. John in the electrical department during my recent visit to your store. His dedication and knowledge truly made my day.
Upon entering the department with a bulb in hand, Mr. John immediately noticed and graciously assisted me. His informative guidance not only helped me find the right bulb but also educated me on various aspects of lighting that I was previously unaware of. His passion for his work was evident, and I couldn’t help but share my positive experience with my husband afterward.
I believe employees like Mr. John are invaluable assets to your team, and their dedication to providing excellent service should be commended.
Thank you once again to Mr. John for his outstanding assistance.”
“I went to this location to return a bunch of things that were in different orders… I thought it was going to be a problem or an inconvenience, but the lady who took care of me Ms Amber was so helpful, patient, and kind that I wanted to hug her ? amazing customer service! Thank you so much!”
“Good garden section and selection of indoor houseplants!
I came here for moving boxes and supplies. They had a great selection of heavy duty boxes in different sizes at affordable prices.”
“Super nice showroom with very knowledgeable people who work there. They were able to answer all of my questions and make suggestions about things to consider with my project. We haven't made a decision as to the final project yet, but Moderno Porcelain Works is at the top of the list!”
“Outstanding customer service. This Home Depot as the most attentive, helpful customer service people. You can find someone to help, they are proactive in asking if you need help, and the store is clean and well stocked.”
“Jaclyn Shanks is hands down the best when it comes to communication and experience. As a contractor, I often have to locate hard to find materials or styles. Jaclyn makes my life easier and gives me plenty of options to choose from. She always delivers on my requests. A pleasure to do business with!”
“It's a big branch with a wide variety of products. Staff are helpful and friendly. We came at around 8pm to pick up an order. The Supervisor Andrew really went out of his way to ensure that we get the order and it is properly packed. Will definitely want to come back visit again.”
“I visited this Home Depot to purchase construction fencing I needed after a hurricane. I learned quickly not to arrive before 3 PM—it was packed with construction crews stocking up on supplies. If you’re looking to get in and out quickly, that’s not the time to go.
Despite the crowds, the checkout lines moved steadily. One of the employees was efficiently managing the self-checkout area, but aside from that, there seemed to be only one cashier available.
This was my second visit to this Home Depot. The first time, I was there to pick up some outdoor patio fans I had ordered online. There was a small issue because I used PayPal for payment, which initially didn’t show as processed in their system. What should have been a quick 10-minute trip turned into a 30-minute wait until they resolved the payment hiccup.
Overall, I don’t frequent this Home Depot often, but when I need to, I know they can get the job done.”
“Great service and this location always seems to have what I need all in stock. Even though it’s further away from home, I don’t mind coming here due to the good luck of everything I need being in stock and ready.”
“⭐⭐⭐⭐⭐ (5/5 Stars)
I recently had an experience at Home Depot that truly exceeded my expectations, all thanks to the store manager, Miguel Trevino. I encountered an issue with a significant purchase that could have easily turned into a frustrating ordeal. However, Miguel not only resolved my problem with ease but also demonstrated what going the extra mile for a customer really looks like.
From the moment I brought my concern to his attention, Miguel was the epitome of professionalism and empathy. He listened attentively, acknowledged the inconvenience I was facing, and immediately began working on a solution. What I appreciated the most was his proactive approach—he didn't just fix the issue at hand; he anticipated potential setbacks and addressed them before they could become a problem.
But Miguel didn't stop there. Understanding that I needed the items promptly and without further hassle, he arranged for expedited delivery to my home. I was pleasantly surprised when the delivery arrived earlier than expected, with everything in perfect condition. This gesture might seem small in the grand scheme of things, but for me, it made a world of difference.
It's rare to encounter someone who not only takes pride in their work but also genuinely cares about the customer's experience. Miguel's exceptional customer service has not only affirmed my loyalty to Home Depot but also set a high standard for what I consider excellent service.
Thank you, Miguel Trevino, for your dedication and kindness. You have truly made a positive impact, and it's managers like you who make shopping at Home Depot a great experience. Keep up the fantastic work!”
“My friend and I came in the night of 6/24/2024. It was about an hour before closing, and we lucked out! A very sweet & helpful associate, Diana, assisted us right as we entered the store on getting paint matched and made. We had lots of questions and she happily answered or found out what the answer was.
THANK YOU, DIANA! Keep up your amazing work and personality!! We appreciate you.”
“In general, when I am visiting Lowes, I do not need any assistance. If I do, it is sometimes a chore to find an associate. But I digress. The store is always well stocked, and when I do find an associate, they are friendly and helpful.”
“I’m giving the store a 5 because it’s very close to my house and I can get mostly everything I need. However, the Home Depot on 99 has more lawn fertilizer and lawn supplement options. I had to drive to the 99 location to get the Milogranite fertilizer. Please take a look at their options for lawns and add them to your list. Scott’s is not the only option out there. Almost everyone carry Milogranite. I know it’s a new store. I just hope you add these popular items.”
“The store is clean and well organized. Aisles easy to maneuver. Downside: even though the employees have been always courteous and friendly, they are not always readily available to assist you!”
“This is one of the best HD locations I’ve been to! The garden center has a great selection, and it’s always well stocked on the tool side. At my last visit, Kiarye was super helpful in getting me the tool I was looking for, even though it wasn’t displayed, but was boxed up in the shelves above. She was super friendly and triple checked I had the item I was looking for! Thanks Kiarye!”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“I had to get a water heater. After shopping around for the low low price. I got the hot water heater. I got a heavy welcome mat for the low low. Light bulbs great prices I felt like it was Easter I found some really good items for the low low. Good service another plus, im winning. All the things that matter to me. I'll be back !”