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“Mrs. Mary in the key department took customer service to a new level! I went to another ace hardware in the area and “they couldn’t help me” .
Mary greeted me in arrival and took me straight to where I needed to go. Not only was she knowledgeable about the service I needed ( getting keys made) but welcoming as well. She made me feel like I was right at home. And I also didn’t know this store was the biggest Ace in the state!!!! Wow. I took time to look around and check it out. Mary, job well done!”
“They have a good variety of Microlife products for organic lawn and gardening, at a GREAT price. Nice and helpful staff/ owners who will greet you every time and make sure you find what you need. They will also help you place an order if the items are not available in store. Clean parking lot with plenty of spaces. Definitely my go to place for high quality organic fertilizers and compost.”
“What a wonderful find for garage door parts, advice and resources. Cece and Cory went above and beyond to help me match panels and hardware for a long discountiued garage door. Then they helped me every step of the way in getting the job completed
My work invovles helping widows who still own a home and are faced with maintaining them on a fixed income. So every dollar saved allows them to put food on the table and pay utilities. Their assistance on my latest project saved $400. Thank you Cece and Cory for answering all my calls and answering my naive questions.”
“My wife and I called Ross when our backyard sunroom door broke. We called three different suppliers and Ross was by far the most detailed-focus, and caring. Their Installers team showed up today and did an amazing job: careful, friendly, helpful and made sure our door was perfectly fixed. All of this is truly a sign of a family-owned company that still cares about its customers, employees and what their business is all about.
No one else will ever touch our glass but Ross and his team.
Kudos to a great people”
“Great store!! So helpful and friendly! No need to chase an associate down here or beg for help they are always available to answer questions or make suggestions.”
“Brandon is literally the iconic Ace Hardware employee. During a phone call, I described the situation of needing a very specific bolt. Brandon was dedicated to the task in finding this bolt, and went above and beyond to assist my purchase. He was very professional, organized and executed everything perfectly for my dad to pick up the bolt in my behalf.
Brandon is a key component to Ace Hardware or any business. And, if all of retail could relate to Brandon and I’s experience, the world would be a better place.”
“Favorite hardware store. Somehow this place is the fraction of the size of home Depot or Lowe's, but has everything I always need. I wouldn't recommend using their knife sharpening service though. It feels like my knives are not sharp at all. It couldn't even cut through the paper that they put it in afterwards. I wish I would have checked if they were sharp when I was at the store”
“Stokes Hardware is an amazing and honest company!!! They go beyond your expectations and Kirsten is an absolute joy to speak with every time I call!!! If you are not sure exactly what you need they will definitely lead you towards the right direction l!”
“Always neat to take friends in to this store, as they have the things you used to find in Hardware stores "of the past". Big box stores carry mainstream items mostly which is good but this store is just a reminder of days past. Neat to look around too. They were the only place I could find a large metal funnel for my Halloween outfit of a "Tin Man"........ everyone els had plastic ones. But seen other things there that are hard to find as well. Worth the trip. Even have things outside to look at, dare I say yard art, haa.”
“Believe it, or not, this is one of my "candy" stores! ? I really turn into a big kid with "I want, I want!!! ?
So, I really have to have a list or have researched first online for what I am looking for!
Since I am maturing, I promised myself more wheels in my life, instead of using my back. I have been looking for a garden utility cart with at least 10 inch wheels. Low and behold Harbor Freight beat everyone out!
In the store. I ran across the manager, Cole, and told him I would need help getting the item off the shelf and loaded. (Recovering from being "under the weather"!). He said no problem and got me the help I needed. The store was busy, but Cole's team kept the line moving!!! Nick was the young man who checked me out, very personable and helpful with loading my car. I only had to pull up close to the door. This visit was most definitely an A-1 visit!!!??”
“Over the past seven years, I have purchased multiple equipment from Craig Behrens, Very knowledgeable salesman and I highly recommend him for all your residential, commercial equipment needs.”
“I have been here a few times, I can say that all the staff is very helpful and courteous. I went to get a few keys copied and they do not disappoint. They have a large selection of hardware products, and store is nice and organized. Will keep returning for my hardware needs.”
7:30AM - 6PM
6327 W 34th St, Houston
Hardware Stores
“Been here twice and both times were to warranty out my Ryobi weedeaters. I had a gas one a few years ago that the engine started knocking and they rebuilt it but then I ended up selling it and bought an electric one and fast forward two years and the motor gave out on the electric one so I took it back here and they said it would more than likely have to be replaced since it was a common issue on them. A week later I get a call letting me know that they looked over it and determined it will have to be replaced so I go ahead and authorize it getting sent out and a week after that I get a call saying it was ready! I pick it up and it's a new one but updated version of the one I bought since the issue on the original one was so common. They've saved me a few hundred dollars and will recommend them 200%! They have a big selection of tools and pretty sure have a tool for whatever you may need!”
“Extremely nice and professional. I have been there x 2 and this time had a flat tire (first time in this car) and Mr. Martini was super helpful and nice. He went the extra mile and plugged the hole in my tire and put air in the flat and spare. I'm extra grateful for his kind attention.”
“I have buy all of my transmission shop tools mostly the majority and I never have problems with it except when I buy me a compressor and I bring back in a week for a air leak on the pressure meter and the cashier try to resale me the warranty that I just bought 1 week earlier I said no thanks hopping”
9AM - 6PM
3265 Southwest Fwy, Houston
Hardware Stores
“David was very helpful helping me find the items I was looking for but yet helping me save money by suggesting not to overspend on items I might not need. I appreciated that.”
“These guys are the best. Fixed the broken bike chain for my pizza oven in minutes. I was blown away. Excellent customer service and sense of urgency in assisting me during an emergency.”
7:30AM - 5PM
5513 Norments St, Houston
Hardware Stores
“It is a place with excellent customer service, they have various services to satisfy the needs of clients, I recommend this place to solve what you need regarding your specialty, Thank you for the help”
“I made a quick stop for soldering kits and found out on the spot they had super sales on the soldering kits. They have great tools selections for your home and automotive needs. The service was fast and sufficient, which was perfect for me because I had to get the job done quickly. I definitely recommend this shop to anyone who looks for reasonable tools prices.”
“Rocky was freaking awesome ??!!! Man he was so helpful!! I’ve been to Home Depot, Lowe’s, & couldn’t find no solution! I’m from a small town and I knew Ace might have the answers and they did!!! Man I was so thankful!!!!! I needed this!!! I was going crazy!!!”
“Every time I go get anything from this place I'm always greeted nicely and there is always someone around to help. Great shopping experience. Keep up the good work!”
“The clearance center is the best place in town to shop. It’s a one stop shop for all appliances. Brenda will discuss which brands are reliable, have the best service, and have features that work best for your everyday needs. The prices are also unbeatable. If you love high end brands and want the best expertise at the best price then you need to see Brenda.”
“This place is the best. I believe my attendant was named Marcus and he knew exactly what I needed. Took care of me. I don’t think their prices can be beat. And service was amazing. Thanks guys.”
“Excellent customer service, they feel like a partner and it is a very relaxed interaction. Your friendly neighborhood bolt supplier! They will teach you things about what you're purchasing and will be honest about what you do and do not need without upselling. Great inventory. Easy parking.”
“Always enjoy shopping here. I start here and only go elsewhere if HFT doesn't have it. Only rarely do I find a better deal elsewhere. I bought a defective item once and they exchanged it with no hassles.”
“I needed someone to remove my storage unit lock (no key after 2+ years) so that my movers could get into the unit, but since I live 3.5 hours away, the timing was critical for me to keep everything on track. After the initial schedule fell apart due to traffic, Brad W. with Baker went above and beyond, offering to come at a different time so that the movers didn't have to reschedule. I can't say enough good things about how helpful Brad was during a very stressful time.”
“When you run out of options at name brand stores, there's always a gem like this in a city. Came to Morrison Supply Company to get pipe insulation foam. I could not find them in home Depot and Lowe's; they had run out. This place had them in stock and in all sizes. I did not shop for anything else at the store but it looks like they have supplies for all kinds of pipe related things.”
“Booked and rented a U-Haul here via online booking. The staff were accessible and friendly. I had a bit of trouble using the online check-in, but again, the amazing staff helped and quickly got me checked in for my rental! And the drop off was super easy for return! The staff really took great care of my rental process from start to finish!”
“This place makes you want to spend your whole paycheck in it with all of the tools and supplies they have. I have to contain myself when shopping in there. Their online store is just as lethal.”
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“Shower Doors of Houston did amazing work, and were courteous & professional throughout the whole process. From the time I submitted a quote request online to the completion of the project was quick and worry-free. The quote & installation teams were so polite and were more than willing to remove their shoes when going on the carpet. Highly recommend SDH to anyone looking to customize their bathroom(s).”