I worked here in 2010 it was always a quiet store but many of the customers were mostly regulars who had already formed long lasting relationships with store staff.
July 2014
I had to return two items here and the girls at the counters very friendly and accomodating. Also what I especially like was the fact they werent super pushy and fake like the girls at other stores can be. Super happy with the service I got and will definitely be shopping here more often.
February 2014
This Macy's has NOTHING. It's also tucked away deep in the galleria. The service is abysmal. Expect to practically have to scream for help. Took me 10 minutes to flag someone down so I could look at a watch.