Bought a pair of jeans for my husband for Christmas. Got them on sale, not specific to the jeans just total amount purchased. Had to exchange the for a different cut, but same price. They required us to pay the upcharge back to full price since the sale was over. Very poor customer service.
November 2019
JOJO from women's contemporary is very rude and just lost a long time customer. Was treated rudely and she's the manager. Sucks that I will never shop there anymore, deleted my Neiman Marcus app on my phone as well.
August 2019
My family was met with hostility by a racist overweight sales woman in cookware. I am appalled by this treatment for we are regular patrons of this store. The management needs to clean house employee wise in the home wear department or they will lose customers.
