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“I had a question and stopped by for a moment and the manager (Cheyenne) promptly came out to greet me and was very friendly. She answered my questions with a friendly smile! Very nice people.”
“I've been with Helotes location for around 10 yrs. They have always had the nicest,friendliest staff. Extremely helpful, and their latest manager Ray, is a genuine very nice guy and very willing to help you. I highly recommend them as your Helotes bank!”
“Wonderful Bank... they have been great for me and my company. Real secure and they recently updated their online banking which is a huge plus. If you are a small business and looking for a good bank that will provide you great customer service. Falcon Bank is your Bank. Dinora Daniels is truly amazing!!!!”
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“I love, love, love the Helotes branch. Being new to Navy Federal Credit Union, setting up all the accounts can be overwhelming. NOT at this branch. :) Everyone is beyond helpful and they all have a smile on their face. Building a rapport with a bank was a big deal for me. Well everything is online and over the phone, it's still nice to be able to see an actual person. Today, I met Orlando. If you are looking for a personal banking advisor who will look for all your opinions, listen to what you are saying/needing then Orlando is your man. I walked out of this branch with all my questions answered and happy to be a member. Thank you Orlando!”