“From the moment I walked through the door this professional crew made me feel like family and like I was the most important customer they had. My ones were immediately addressed and the course of action explained to me in detail. Alan is a super hero with a very knowledgeable team of technicians surrounding him. Will most definitely be my go to shop moving forward. Thank you for your awesome service!”
“Absolutely love Car Cave! Great customer service! Only place our vehicles will go!! Thank you Car Cave for all your hard work as it shows and it does not go unnoticed!! :)”
“Trustworthy, reliable, honest, knowledgeable, and affordable. I presently live in Houston, but will always come back here to HPT to do any auto work when possible. They do much more than collision and paint! LC is a man of integrity and goes above and beyond for his clients.”
“Great Service. This guys was very polite and $100 cheaper than the big competition. I was going to have to wait for it to be repaired. He brought me home and came and picked me up when it was ready. Two thumbs up!!”
“Our truck stopped working on a Saturday after 4pm while visiting Port Arthur. He was the only mechanic opened till 7pm so I called him and he said he’d help me. I had my truck towed there and he immediately started to work on my vehicle. He even stayed late to finish the job. His price was very reasonable and he was done in a couple of hours. I highly recommend this place. The owner is awesome.”
7AM - 4:30PM
6515 39th St, Groves
Auto Repair
“My Name is James Trahand and I'm from California , and To make a very long story rather short . Fails Service Garage is the one of the most dependable mechanic shops I have ever had to use.. Me and my family was driving from Californian to Florida last month and my truck broke down sight seeing in the Golden Triangle .. I drive a 2011 Ford F-150 and a timing actuator has gone out ..With the help of a local wrecker service thru AAA We had called around to a few of the other mechanic shops in the Groves Texas area , and was told we was looking at a day or two and maybe three days down time for the repair because of everything involved in the repair . And then the wrecker driver handed me a business card for Fails Service Garage, and his exact words was: The mechanic of this place has been here for 24 years and is very dependable, but they do not advertise, even tho it has a New Owner it has an honest mechanic and there is not many of those in the Golden Triangle . His name is Wesley Baber ... Let me tell you people something . This mechanic and this shop was so nice to us and made us feel like family . Wes even helped us get a hotel room and took us to it while they worked on my truck . It was 2 p.m. when they started on my repairs and Fails Service Garages lead mechanic completed the job on time and changed out both timing actuators and new timing parts and completed my repairs so we could get back on the road on our family road trip. Now, I have never heard of any mechanic shop I know of doing this for a customer .. These people are Awesome .. Words cannot justify the Happiness; they gave us getting us back on the road ... Thank You Fails Service Garage in Groves Texas ..”
“My wife and I have brought both of our vehicles to Kings Car Care for years to have them work on. King's technicians & staff are very professional, knowledgeable, and customer friendly. I felt like everyone in the area needed to know who they were and to give them a try when needing your vehicle worked on. They are honest and have always gone out of their way to help us. They are our number one to go to when we have vehicle issues. Thank you for always taking care of us when dealing with these stressful situations. I give this company 5 stars and highly recommend them for car repair and maintenance. They absolutely do care about you and stay open till 7pm. That's a huge bonus when running behind on time. Great job to the King crew for being great at what you do. Keep up the good work.”
“This was our second car to bring to Groves Body Shop, and we will continue to bring our cars here for repairs! So kind, transparent, and do their best to cut costs where they can. When I went to pick up my car I had two littles in tow, and they helped me drive my car to the enterprise across the street so I wouldn’t have to lug two kids and two car seats across the street by myself. They truly care about their customers!”
“Good people. Service was prompt. Don't judge a book by its cover. If Jesse says they can get the work done they can. Super knowledgeable people. Don't hesitate to get some work done here.”
“Yesterday my auto a/c belt broke and I am from out of town I happen to pass by and pulled in inquiring about the cost and time it would take to change the belt and tension pulley , small shop reasonably priced, fast professional service highly recommend, thanks guys, enjoyed the rest of my trip in the cool air!”
“The gentleman who helped me was very courteous, and I really appreciated all of the help he gave me. Once again, I had an emergency and Firestone was able to help me. Thank you again.”
“I'm giving this place a 5 star review because we have gone through hell and back trying to get a look at our subframe and this is the only place that did it for us. Easy to work with and VERY nice. Thank you for being what seems to be the only shop from Beaumont to Groves that knows what they're doing.”