Grubbs Acura in Grapevine has been serving customers since 2021, offering a wide selection of new and pre-owned Acura vehicles, including the RDX, MDX, TLX, and Integra. Customers consistently praise the friendly and helpful staff, feeling like they are buying from family. Brenda, in particular, is highly appreciated for her dedication, keeping customers updated and providing excellent service. The sales team, including a recommended sales consultant, is known for prioritizing customer needs and ensuring a positive experience. Service personnel are friendly and treat customers well, making the vehicle purchase process enjoyable and memorable. Even first-time EV buyers find the staff supportive, although some features like seat memory might need clarification. Overall, Grubbs Acura is recognized for its great customer service, experienced staff, and a welcoming atmosphere that reflects the Grubbs family's seven decades of reputation in the Dallas-Fort Worth area.
If considering leasing or purchasing an Acura I would strongly recommending the sales consultant Kelly. He keeps the customers requirements foremost and provides the best outcome.
September 2024
Everyone here have treat me great. I felt like I was Buying my vehicle from members of my family. Service personnel are awesome and friendly. Most enjoyable experience I've ever had in purchasing a vehicle.
September 2024
My first EV car and I couldn't locate info to set my seat position. I saw where to toggle to remember seat position but it doesn't remember the position I want it.
