Went today to pick a vehicle to purchase but the sales manager was rude and unprofessional. Because my credit union will be doing the financing he tossed me my car keys to leave and stop wasting his time. Worse customer service I went across the street the Chevy dealership.
August 2023
I should have read the other reviews before going there. Poor communication. This location and mocking bird I've experienced the same services. The salesman doesn't reach out once you leave the lot. I had to call numerous of time and email.
June 2023
I went there to purchase a vehicle and was there for 3 hours and found the car I wanted. I was financed through Navy Feral. So they sent the paperwork to the finance department so that they could return and tell me they do not accept Navy Federal. That had me so heated. Why didn't they tell me that 3 hours ago!!!!!!!!!!!!!
About Grapevine Dodge Chrysler Jeep Ram Parts Store
The parts department at Grapevine Chrysler Jeep Dodge Ram has a large inventory of factory parts in stock to always accommodate you and your vehicle. We take pride in the fact that we're always able to offer our customers the exact part they need to keep their vehicle running smoothly. Using original factory parts is the best way to ensure you are getting what your Dodge, Chrysler, Jeep, Ram or Wagoneer needs. The Grapevine Chrysler Jeep Dodge Ram car parts department is filled with a knowledgeable staff who are here to help you determine the exact and proper part that your vehicle needs.