AutoZone Auto Parts in Grapevine, TX, located on West NW Hwy, is known for its helpful staff and wide selection of auto parts and accessories. Customers appreciate the attentive and professional service provided by employees like Aaliyah, who is knowledgeable and went above and beyond to assist with tasks such as checking the OBD and installing a headlight. The staff are eager to teach customers new things, like how to use license plates to find vehicle parts. In urgent situations, such as when a car's engine light flashed while driving on the highway, employees like Mark and Steve offered attentive and helpful advice, taking time to answer questions and provide recommendations without any pressure to buy. Overall, customers have a positive experience, noting that the team makes car repairs less stressful and more manageable. AutoZone in Grapevine is recognized for its great customer service, making it a reliable place for auto parts and assistance.
Auto zone in grapevine and specifically Mike the assistant manager was amazing to work with and resolved my issues very professionally.
April 2025
The staff Aaliyah was quite attentive, professional and knowledgeable. I am happy that I have my OBD checked here and found that all is fine.. when the other store complained about it.
I would have lost some Pennies when it’s fall on Mechaniç or wrong hands.
April 2025
Very lgbt friendly and even helped my trans son amd wife's boyfriend install our battery will definitely be back
