“All three of them were very helpful. They kept me informed about what was going and how they planned to go about it throughout the process, even though we had a few issues. I am pleased with the service.”
“Mike the manager provided excellent customer service experience. Although there may be a brief delay when it comes to customer experience. Your wait time will be well worth it. The employees are friendly and extremely helpful. Overall you will be one satisfied customer!!
Please remember having patience goes a long way!!”
“This location is much better than the one on the interstate 20 which is awful the management here is so much better they should fire everybody on that I-20 store”
“Irma was a huge help! Made switching over from ATT a breeze i was surprised that for 2 lines and brand new phones i was paying less with Verizon than i was for just my one line with att.”
“Amazing how a TMobile employee took only 5 minutes to solve my problem with my booking app that was still taking them 3/4 months to figure out the problem! She's at TMobile on Carrier & Jefferson in Grand Prairie, her name is Elisa, Hispanic with blonde hair, so sweet, so patient. She was honest, friendly when she told me she was not aware of how all apps work, but sat me down and went through my phone had me log in to my email and WUALA!! If you are looking for a phone, ask for her, let here know Pocketsuite app girl sent you LOL, after all this, I'm still not staying with this darn #POCKETSUITE app! -_-”
“Great advice from part of the adviser Benedict Spittler. We managed to solve al my inquiries and helped me picking an internet and brand new phone that fits my needs!! really kind.”