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“Customer Service Was Awesome By Mrs Sherry & Ms Tamera and the Boss Taryn .. Made me feel at home since I just move To Texas….. Great Job Ladies Keep up the Great Work !!”
“Had Angelina help me with a home loan and I couldn't be happier. She considered different routes and found the best option for me. She was quick and easy to work with having everything go smooth and way before deadlines. She explained every question I had and was able to lock me in a good rate. She was nice and courteous always available to answer any questions any day of the week. She was easy to get a hold of and was able to be reached at any time of the day, and trust me I had alot of issues and questions, but she answered them all. And if she didn't know the answer the found it for me. I was able to close on the house and I couldn't be happier with how everything went. My mom now has a house of her own to live happy and peacefully. Thank you Angelina for all that you do. And the cool gift you provided. May you be blessed with great karma, success, and health for you and your family.”
“Bryan,Alexis,and Tammy have the best customer service and is always willing to help me with not only with my banking information but personal information as well. I absolutely love Alexis she is the best. please dont change branch manager Bryan is the best”
“All these stars go to Miss Michelle. She seen I was struggling in the little chair and she gave me her own chair to sit in. I’m a big man. Thank you Michelle V.”
“I absolutely love these bank. Everyone is so happy and friendly. I have two non profit accounts and duane jones was super helpful. He worked with my schedule and respected my time. Also Duane and Ariel are friendly. I am so grateful.”
“Our Arlington ISD 18 PLUSS classes came and toured with Ms. Tyra and Mr. Victor this week! They did a great job teaching our adult students about banking and we are so grateful! And....we got swag bags! THANK YOU TEXAS TRUST!”
“Stop by early in the morning, forgot my debit card, I was able yo withdraw some money with my Drivers license, I asked before I spend time on-line.Angela was so nice asking all type of questions regarding my withdrawal, everyone there was so helpful, nice and polite, I actually stoop inside the bank rarely, it was a pleasureThank you”
“From the first time I went in to open a new account was greeted and given clear instructions and walked through the process by the gentleman on setting up an appointment. Nice guy When I returned for my appointment. Greeted immediately by multiple bankers. No wait and my account opening was simple and very informative with Nasean. She was excellent. Very nice explanatory and detailed in my options and the setting up of my accounts and app. The branch manager was also welcoming and pleasant (Jamie) Love the start of this relationship.”
“I’m always greeted with a smile and the customer service is awesome, even when I show up at 15 seconds to closing. Thank you everyone. I went today and the two young ladies were awesome!”
“Great service! Jasmine was kind enough to take my daughter in as a walk in and helped her open up her first checking account. It didn’t even take them the full hour Wells Fargo said they needed to open an account. Go to Jasmin for help opening an account!”
“always helpful, they have got me through several banking needs over the years. I like that they have a front person who greets you to determine what your needs are, so you don't have to wait unnecessarily in a teller line.”
“The experience with the bank teller this morning was very pleasant, she was very easy to talk with and had a short conversation with me as she was working on my transaction.”
“I was really happy with my Banker Marisol! She helped my brother and I set up our bank accounts with ease. She was attentive, friendly, and patient throughout the whole process. I definitely recommend getting an appointment with her regarding your bank details! You won't be disappointed.”
“This branch was very welcoming. Diana was the banker that assisted me in opening my business account. Was very knowledgeable and answered all my questions. I had an appointment and she was on time. Shannon is the branch manager and was able to communicate with me via email in reference to the business account I was looking to open prior to my appointment. Which was very helpful that way there was no confusion on what was needed at appointment time.”
“I have had nothing but good luck with this branch, I had some family issues that required some specialized banking needs and Marvin Gomez helped me every step of the way, called me, kept me updated and always kept in touch. We were new to the area and I didn't know anyone here and he helped out on an important matter, when I go in the tellers are nice and helpful as well. I've always had a good experience here. How he remembers me from time to time, I'll never know but it's nice to feel like they care a little more than just the numbers.”
“I appreciate this CU. They greet me, it’s fairly quiet at this location. Respectful and communicative. I applied for a loan with ease without having to be at the CU which is convienen. No issues with my auto loan through them either.”
10AM - 4PM
3020 W Camp Wisdom Rd, Grand Prairie
Banks
“Had an appointment with Melissa B for account modifications. We were greeted immediately and checked in for my appointment. We only waited about 5 minutes for Melissa and were out within 30 minutes. Great experience, was worried because of previous review..”
“Wow, I'm shocked at the amount of negative feedbacks on here. Today I had such a great experience at this location. I went with the assumption that I had an appointment to get a replacement debit card. However Cecilia was unable to find my appointment. I looked at my email and realized I got the date wrong, which it was for Wed and not Tuesday. Despite it was my error, Cecilia said she had a bit of time before her next appointment. So she assisted me with getting a temporary debit card, made small talk with me. Very courteous and friendly. I appreciate her so much for the help.”
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“I bank with two credit unions and I am closing my other account and banking with only NCU! Not only is their customer service amazing, their products and rates are overwhelmingly better! I’ve never had a bad experience with Neighborhood Credit Union and employees go above and beyond to assist you. Noemi, branch manager, has been amazing in helping me decide what accounts I want to open.”