Keith Ace Hardware is a locally owned store that is part of the community and committed to being "the Helpful Place." It is described as an amazing, basic Ace hardware store and a large store with a ton of staff ready to help people, like an old-fashioned hardware store where service is king. Customers report the best experiences and outstanding, top-notch customer service. The staff are helpful, kind, patient, knowledgeable, friendly, professional, cool, and on point. They provide personal service, taking a moment to give real answers and making an effort to help. Employees help find exact items, help pick products, get all the things needed, help register products, walk customers to the counter, stay throughout checkout, and load items into cars. The store offers quality products and a convenient shopping experience at fair prices. It is noted as way better than any big box retailer, with appreciation for the real, helpful service provided.
