“Great customer service. Explained each unit size and price. Showed me each storage I was interested in and let me look at it. Application fee was quick and easy.”
“Mr. Ken was Amazing and made the entire process from start to finish seamless. He was nice and kind and the uhaul was great as well!! I would definitely recommend this location!!! Thank you Mr. Ken!!”
“Couldn't be happier with my service from this location. Quentin (the manager) was extremely helpful in getting me the truck I needed in such a short amount of time. I'll definitely be going back to him for future truck needs. Thank you Quentin!”
“I recently rented a Penske truck from the Garland location, and Logan Ray, the Assistant Rental Manager, made the experience truly exceptional. Logan was highly professional, courteous, and efficient, making the rental process incredibly smooth and quick. From the moment I walked in, he was attentive and ensured all my questions were answered, going above and beyond to make sure I felt comfortable with every detail. Renting a truck can sometimes feel overwhelming, but Logan’s knowledge and friendly approach made it a breeze. I was so impressed that I’ve already referred my mom to him for her one-way truck rental to Austin, TX, this December. After such a wonderful experience, I’ll never rent a truck from U-Haul again. Thank you, Logan, for making my rental experience outstanding—I will definitely be returning to Penske in the future because of his fantastic service!”
“Great location especially if you have trailer you can drop on lot if you need any repairs. Mechanics are straight forward; you will probably have a wait but you instantly get choice for break room or go back home for further details. My idea spot for dropping of a truck for repairs and finding a bigger enough spot in the Dallas area to drop my trailer until repairs was finished.”
“I'm rating this location, NOT Uhaul. This location had my truck ready to go and I was in and out in 5 minutes. I forgot the lady's name who assisted me, but she had excellent customer service, a smile on her face and a great attitude!”
9AM - 5PM
12215 Lyndon B Johnson Fwy, Garland“I made a reservation on the mobile app for a three hour rental of a truck. After having a terrible experience at another U-Haul chain location, I arrived at this one hoping I could get my move done today. When i arrived at the location, I was looking for my truck as instructed by the app. One of the employees who were tending to the returned trucks greeted me and helped me find my truck quickly. Once I located the truck, I went inside where multiple employees jumped up at the chance to help me and give me the keys. The truck was very clean and the return process was simple. I would highly recommend this location to any one in the Garland or East Dallas location who needs to move.”
“I rent from this location all the time.. and the people here are amazing!! Sonny, Richard are very professional and knowledgeable.. will definitely continue to do business with them and I highly recommend this location..”
9AM - 5PM
12215 Lyndon B Johnson Fwy, Garland“Would rate 1 star do to app not working ...Reserved on line , completed check in , when arrived app not working, could not get reserved truck, store was closed,but a nice gentleman by name Martin stayed after hours to help me, make sure I didn't leave empty handed. Because of Martin I give 5 star. Thank you Sir”
“Our family has relied on Life Storage the past 10 years. Easy setup easy close out. Only downside is the upcharge they do a couple of months into your contract.”