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“I am from NY and had an issue with my phone while traveling in Texas. Rayan was extremely helpful in resolving all issues and getting us on our way with a new phone. Highly recommend this great customer service!”
“Great customer service, I will be recommending this location to my friends and family. Radhika was very respectful and thorough while explaining everything to me. Will definitely be back to work with Radhika when I’m ready to get new service.”
“Today I met Nicole Tucker at the AT&T store in Frisco. She greeted me immediately and was pleasant thru entire meeting. I had more than one issue with my IPhone and she was knowledgeable, thorough and was able to help with my issue. She was patient and kind and coming from an old person it was very much appreciated.”
“I had a very unusual problem that the manager Mason was very nice and helpful getting fixed for me. He worked for 3 hours to get the issue resolved and went out of his way to make sure I was taken care of!”
“Abdul is amazing! He is all about service with a smile. He is confident in his ability to repair and will go the extra mile for you. Far exceeded my expectations of phone repair! This is 100% our new phone repair place!!!”
“I fixed my iPad screen here. Both representatives I dealt with were very friendly and professional and it was half the price that I was quoted for an Apple affiliate.”
“Great customer service! I went to trade in my phone and I would say 5 stars to these fantastic employees doing everything they can to help me! Couldn't recommend a store more! ?”
“Vince was an outstanding employee. He didn't rush me. He didn't sale me something I didn't need. He was also very knowledgeable. If I had to buy another phone I would definitely ask for him. Thank you so much.”
“Jakob was amazing, he helped me from start to finish. Super patient with me. You can tell he truly cares about the clients. I am not the person to write reviews but I feel he went above and beyond with his customer service. Very knowledgeable and professional.”
“Wow! Colbi, the store manager, is the absolute best. I went into help my employee with his very complicated phone return situation. He went above and beyond. Listened, called multiple venues, stayed on hold, and resolved the problem to the best of his ability. We are truly so thankful for you and your staff!”
“Wes provided outstanding service and assistance on our cellular phone issues. He was very knowledgeable on all processes and procedures for transfer, activation, and functions. We purchased air pods after Wes discussed their improvements. You should keep Wes and hire more like him. Wes A. Manager AT&T Custer Bridges, 6111 Custer Rd. Suite 120.”
“Our problem with our router after a move is not yet solved, but I have to shout out Chris, Sheree and Adriana at this store. These three worked tirelessly to try and help us on a busy Saturday night, working the system on their end to get our home internet access back-absolutely critical for our work, even on a weekend. They could not have worked harder for us, and we appreciate them! Whether AT&T follows through or not remains to be seen, but either way, these three deserve a huge raise!”
“My phone was COMPLETELY destroyed, ANISH IS A MIRACLE WORKER. This man has the touch of god when it comes to cell phones. Bring all your cellular issues to him and he will fix it for a price that Apple and your phone carrier cant even compete with. 10/10 experience and 10/10 service!”
“Especially switching from Mint Mobile (which isn’t bad for the price if you don’t use much data). Cricket is on AT&Ts network which works extremely well even the hotspot works really well so well I can watch movies and live video chats with no issues. And you get 150 Gigs of cloud storage with the $60 plan. It’s sad that I’m this excited about it but it’s really that good”
10:00 AM - 8:00 PM
12244 FM 423 #400, Frisco
Mobile Phone Accessories
“We upgraded my husbands iPhone and had A plus service from Jesse and Mason & shout out to Cliff as well! Best experience ever at Att store in all of the many years experiences we have had!!! Typically long and tedious with lots if waiting but not so today... highly recommend this store all techs knowledgeable and fast!”
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“The Zagg team at Stonebriar are incredibly helpful. I purchased the Zagg screen protector with the warranty and had to replace the screen protector twice. Dustin replaced it both times and he was amazing.”