“Always get very friendly, timely, and quality service with paying reasonable fees. I highly recommend it to anyone who needs oil change, battery replacement, and other auto issues.”
“Although in begining we have worry when we read some bad feedback, however, finally we get very good experience indeed. So we are very willing to give 5 star to recommend people to purchase their service. (the clerk we met whose name is Hienrick, I hope you meet him and has same good experience like us).here is our experience to let you consider:the clerk in the rental shop is very nice person. He trust us very much. when we need to extend the rental period, he help us to solve it in few minutes via email. when we return the car, he also solve the procedure in very few minutes. We appreciate the rental car this time. we are very willing to recommend it. thanks”
“I signed up for the uber rental program with Sally and when I got to the Frisco location I got Excellent service and Ricky took take care of me, he explained everything step by step and within 20 minutes I was set to go. Definitely recommend their services.”
“Avis Car Rental has truly outdone themselves with their outstanding customer service, leaving a lasting impression on me during my recent experience. From the moment I entered their facility, I was greeted with warmth and professionalism, but what truly set this experience apart were the efforts of two exceptional customer service representatives: Manitua and Ron.Manitua and Ron embodied the essence of trust and kindness, treating me not just as another customer, but as a valued guest with unique needs. Their approach was not only professional but also personal, making me feel genuinely cared for. They listened attentively to my requirements and worked diligently to tailor my reservation to fit my needs perfectly. Their flexibility and willingness to go the extra mile to ensure my satisfaction was remarkable.In an era where customer service can often feel automated and impersonal, Manitua and Ron remind us of the importance of human connection and the impact of genuine kindness and dedication. Thanks to their exceptional service, my experience with Avis was not just a transaction, but a delightful journey from start to finish.I cannot recommend Avis Car Rental enough, especially if you're fortunate enough to encounter Manitua and Ron. Their outstanding service not only met but exceeded my expectations, making Avis my go-to choice for future car rental needs.”
7:30AM - 5:30PM
8811 Teel Pkwy Ste 260, Frisco“Heather the Manager is awesome!! She saw me coming to the door with a walker and came to open the door for me!! I’ve never had that kind of kind service anywhere! Thank You so much! It was a quick and easy car rental too!! ? ”
7:30 AM - 5:30 PM
8811 Teel Pkwy, Frisco“I found a good SUV and a good price for one week while our car was in the shop from this location. The vehicle had a few minor issues but Morgan the manager was extremely helpful and took care of me and I will definitely rent from here again. Also Morgan had an excellent report with her staff; it was obvious everybody there gets along which is refreshing to see .”
7:30AM - 5:30PM
6464 Preston Rd, Frisco“Wonderful Service! Drove my car Nextdoor to Caliber only to find out it was totaled. They helped me out and I rented a new Ford Expedition with only 35 miles. Great experience.”
7:30AM - 5:30PM
4760 Preston Rd Ste 240, Frisco“Had a wonderful experience at this location. Hugh picked me up at Caliber he went above and beyond the call of duty. The rental car I received I did have to wait a little bit but I know Mondays can be busy. The car was in great shape and the customer service at this location was great.”
“Ron was awesome. We rented a suburban from Avis and Ron went above and beyond to make sure we got the vehicle I needed. He was extremely professional and was there at pick up and drop off. Made it a very smooth and easy experience and I will go to him and Avis next time I need a rental.”
7:30AM - 6PM
2930 Preston Rd #920, Frisco“I picked up my rental Monday morning. The location was busy, and I expected to have to wait. As I waited, I watched, as I tend to do, and was impressed with Bridgette McClain's poise and professionalism. She remained composure while handling customers in front of her, calling on hold, and helping a newer associate handle a customer transaction issue. I turned my rental in early in the morning today and again watched Brigette handling customers and employees with complete poise and professionalism. Brigette is an incredible representative for Hertz and has the company's interest as her mission.”
“Great experience with rental! No line when picking up and only one in front of me when dropping off. Hienrick is awesome as I am short and need adjustable height for the seat. He was able to take care of my needs!”