Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
1456 Eastchase Pkwy Suite 115, Fort Worth TX 76120 Hours
About Spectrum Store
The Spectrum Store provides services for Internet, mobile, cable TV, and equipment. Customers report excellent and seamless service, describing experiences as the best with top-shelf customer service. Staff members are noted for being great, knowledgeable, kind, patient, honest, and extremely smart. They enjoy their job and are a smart addition to the sales team. Employees frequently go out of their way to help, even when the store is very busy. Assistance includes helping choose devices, switching providers, transferring all information and photos quickly, and guiding customers through setup steps. The process is described as very quick, with one customer walking out 15 minutes after walking in. Staff also help secure very good deals on monthly service. The overall vibes are described as absolutely immaculate. While some customers note a preference for easier access to a live person for issues and are learning as they go, the in-store service is consistently praised as excellent.
Most Recent Reviews
December 2025
While I was never wild about the Internet service itself, the staff at this location is always, courteous, efficient and professional. They earned this review!
August 2024
They were very nice although they couldn't help me
April 2024
Every time I have gone to this store, I have received excellent service. I would prefer having easier access to a live person when I have issues, but I am struggling through. When I have issues I’m learning as I go.
More Comments(92)
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