Southside Bank
Southside Bank,
BanksHours:
1320 S University Dr, Fort Worth TX 76107 Hours
About Southside Bank
Southside Bank is known for its friendly and attentive staff who provide excellent customer service. Customers appreciate the helpfulness of employees like the security guard, who offers directions and assistance, and the staff at the University branch, who are experienced, professional, and caring. Digital customer care, such as Nelly Rosales, responds promptly to online inquiries, ensuring customers get the help they need quickly. Loan officers like Steve Brittain are dedicated, guiding first-time home builders with patience and care, even answering questions on weekends. Employees like Fenil Punnoose are recognized for their efficiency and quick problem-solving skills, while Adele and Mario have been praised for their friendliness and attentiveness over years of service. Overall, Southside Bank staff are committed to making banking easy and supportive for their customers.
Most Recent Reviews
November 2025
Steve Brittain is the example of a loan officer who cares for their customer. He helped guide me and answer all my amature questions as a first time home building/construction loan. This included answering my text on the weekends!! Thanks for all your help making our dream home a reality!!
October 2025
The security guard here Saturday was so helpful and nice! She helped me get directions to where I was trying to go. 10/10 staff!
September 2025
I needed help so I went online and used the messaging system within the app. Nelly Rosales with Digital Customer Care responded very promptly and was able to provide the assistance I needed. I couldn't have asked for a better level of service. Great Job!
More Comments(19)
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