PNC Bank
PNC Bank,
BanksHours:
2601 N Tarrant Pkwy, Fort Worth TX 76177 Hours
About PNC Bank
PNC Bank offers a positive banking experience with helpful and efficient staff. Customers have praised the staff for their quick and knowledgeable assistance, especially when handling account changes, estate accounts, or opening new accounts. One customer appreciated how Erik quickly resolved their account type change over the phone, after a frustrating wait at another branch. Kinesha was commended for going above and beyond to help, even with a sleepy newborn to attend to, creating a positive relationship with the bank. Cassie provided fast, knowledgeable service when opening an estate account, impressing a customer who had been turned away by other banks. Milos and Cassie also received praise for their customer service during an account opening, with a customer feeling confident in their banking products and service. Though the branch is cashless, the staff, including the manager, explained how ATMs allow cash withdrawals, helping customers avoid misunderstandings. The bank's digital solutions and range of products are designed to help customers manage their finances easily. Overall, the branch's staff is known for their helpfulness, efficiency, and knowledge, making it a reliable place for banking needs. Despite some low star reviews, many customers have had positive first impressions and look forward to continuing their banking relationships with PNC Bank.
Most Recent Reviews
May 2025
Kenisia Brayden and Lisa all were very attentive and out going and friendly. Went above and beyond for me and my family.
February 2024
This bank is awesome! Kinesha went above and beyond to assist me today and quickly as I had a sleepy newborn to attend to. I’ve never had such a positive relationship with a bank.
August 2023
Before you drive off upset that this is a cashless branch, remember as Eric the manager was kind enough to stop me and educate me right before I drove off in a bad mood... The atm does allow for cash withdrawals, ones, tens, twenties, when speaking to teller. Thank you Eric!!
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