“I recently had repairs done to my vehicle where I had to use a rental for a little over a week. Joseph Simpson was my initial point of contact when I arrived, and he was so helpful. This was my first car rental, and he was so kind to answer the many questions I had. I was able to rent a black Hyundai Sonata. The vehicle was clean and easy to drive with no issues. When I arrived to return the rental, Joseph remembered my face and immediately helped me through the return process. I will definitely rent from this enterprise in the future, if necessary.”
“I picked up our rental at the Hulen location. They did not have the model we reserved. The reservation center recommended I come to the Bryant Irvine location. They were very accommodating on Spring break weekend. They were able to exchange the vehicle to what we reserved without any problem.”
“Josh (agent) took care of my rental needs and made everything go so smoothly that my experience was flawless! Agents on both ends I e. pickup/drop off were Outstanding!!!”
“Best customer service I ever had since I started renting vehicles:from Patrick at the store on Felix off south freeway thanks ? I wish I could have gave you 20 stars you are great.you deserve it”
“Been renting here for years. Always great customer experience and caring employees. If they’ve ever made a mistake they make it right. Would highly recommend them.”
“Ali was super professional and great at making things clear and working with our schedule. It was a relief to have him working with us in this stressful time. Highly recommend Medixcar - Non Emergency Transportation.”
“Devonte and the team at this location are the absolute best that Enterprise has to offer! I have rented from here several times and they are always on their A game!! Thanks for always taking care of my rental needs.”
“While they supposedly detail their cars everyday, the first two we were shown hadn't been. They push vehicle upgrades as well. I have seen this same behavior at several different locations. Generally good service otherwise.”
“I was impressed with the cleanliness of the vehicle I rented and the politeness of the Budget Car Rental staff. Also, they picked me up from my home and returned me there after I returned the vehicle.”
“Anthony was OUTSTANDING!! Great customer service.
Vehicle was ready and clean. I needed to extend my return to the next morning, was able to make adjustment on line no problem.
Will definitely use this location again.”
“Jordan, over there is great! I get a discount with my job, so I've been renting for months and only have good things to say about this location!!! 5 stars!!!! Couldn't really ask for a better experience! Excellent customer service!!!”
“The staff at this location are very helpful. At the moment across America good customer service is hard to find post pandemic for some reason, but the staff at this Avis Fort Worth location are so nice to deal with. Will definitely come back next time I’m in Fort Worth.”
“This is my preferred Enterprise location. I have been going to them for all of my car rental needs. This includes when they were located on Hulen. Recently had exceptional service with Brice. Thanks again for taking care of business.”
“LaGina was so helpful and kind. We were going to use another rental place but they were giving us such a hard time having us run back and forth, frustrated we came to LaGina and it was no problem at all. She got us a rental in no time.It really felt like a God send type of thing. She was so delightful we brought her back a gift from our road trip.”
“My experience with David McDavid Ford Enterprise has always been over and above all expectations, highest quality service, rapid delivery, very knowledgeable and courteous staff. Thank you David McDavid Ford Enterprise! Helen Hays”
“I was having trouble with the car I rented at DFW airport so I needed to exchange it. The young man (Wyatt) working at this location was above and beyond helpful. I was stressed and it was such a relief to to be dealing with someone who put me at ease and took pride in his job.”
“After reading alot of the reviews, I was nervous?But I have to say it was an amazing and patient event. Great service great service. It would have went faster if I had been fully prepared. But the gentleman that waited on me, had amazing customer service skills and the patient of an angel. Amazingly helpful. Even though he told me to go to Firestone if I needed an oil change (I rented an EV)??I had to give them a review.”
“We needed a car at the last minute to drive to a dad’s funeral 9 hrs away. This Budget has the only car of all different rental agencies near me. It was a great car!”
“I've been a loyal customer of another car rental company for business trips. I came to Budget because the AARP discount made them so affordable. Ethan, who served me when I picked up and returned the rental was clearly knowledgeable and focused (I overheard him arranging a car for someone who'd had trouble with a competitor's rental and he was calm, efficient, and helpful). He switched from that serious focus to cheerful good humor with me. I felt that he was paying attention to me as well as the task at hand. And the car was great.”
“Recently, I cared for business near the Hertz office at 917 Taylor Street in downtown Fort Worth. Though I was not a customer, first Denisha, then Sydney cared for me as a traveler in need of kind assistance. I was so hot and began to wobble in 108° temperatures. I stumbled through the door and was immediately welcomed to a seat in the cool of your office, given cold water and the above and beyond assistance I needed with metered parking that was hassling me so much! Thank you for empowering your staffers to be caring! Because of this fine experience, when I need my rental, I will look to Hertz. You earned it. I so appreciate you, Hertz girls!”
“I had the best experience with D&M Leasing. Todd was NOTHING BUT AMAZING! I explained my situation and be took care of everything from there. He made sure I was sure with everything, didn’t pressure me into anything and also took the time to explain the best options for me. Todd made my experience great because of him this experience was great. I’ve already recommended people to come see him and get a car! Thank you!”