PNC Bank is a generally reliable banking branch known for good and quick service, except during lunchtime hours. Customers appreciate the friendly staff and often recommend the bank to others. The bank offers competitive interest rates, with some customers transferring their savings from larger banks to benefit from higher rates, and receiving positive updates such as interest rate increases. However, some customers find cashless branches less convenient, especially those who prefer handling cash. Improvements are suggested, including adding secure URLs for online and mobile banking, and enabling customer-controlled PINs for debit cards to enhance security and convenience. Despite limited control over regional decisions by the branch manager, the bank is preparing for a future where automated, online, and electronic transactions will replace cash. Overall, PNC Bank provides good service and beneficial rates, with a few areas for technological improvement, making it a strong option for many banking needs.
They are good Kendrick Roberson helping my needs. thank you!
November 2023
Jessica Chaparro helped me so much today! She is an awesome banker! I would definitely be recommending PNC banking to friends
June 2022
I've been a customer for a few years now, I've never had a problem with them. Other than the cashless branches being more of an inconvenience than convenience. But I'm older and becoming outdated.