Open 24 hours
421 Stacy Rd, Fairview“Caleb was super helpful from the minute my mom and I walked in! Even helping us for almost 2 hours! Definitely one of the best experiences I’ve had at Verizon in a LONG time!!”
“I upgraded to a new Samsung with the help of the Solutions Specialist whose name is Tim. His level of service and knowledge was excellent. I am very pleased with the experience.”
“Absolutely stellar service from T-Mobile! From their lightning-fast network speeds to their friendly and knowledgeable customer support team, every interaction with T-Mobile has been top-notch. With my limited knowledge, I was treated with the patience and that extra dive in I needed without making me feel like a numb skull .Their plans offer incredible value, and I love the added perks like free streaming and international roaming. Couldn’t be happier with my decision to switch to T-Mobile.”
“Phenomenal local game shop, by nerds for nerds. They've got the latest consoles, but more importantly (for me), they service consoles, controllers, etc. I had a PS5 controller that had started to drift, and they cleaned it up and got it working again! While it's not much cheaper than getting a refurbished one, it's totally worth it to me to avoid being wasteful.They also have a grade reward system, which my kids appreciate, and just generally an excellent shop where I immediately felt at home. I'll definitely be back to browse, and when my controllers inevitably begin to degrade.”
“UPDATE:Steve called me and informed me that Asurion was to blame for all my response failures. He also contacted someone and had it corrected. Very nice man. He had told them weeks ago that the TV was not able to be fixed due to the screen being frameless but they failed to update my account with proper notes. He called them on my behalf and provided his cell number so that if they still do not hold up to their end of the bargain, he can help me get my tv replaced since that's what he told them to do 5 weeks ago.It seems the proprietor of this company is more interested in making excuses for poor customer service on his Google and yelp reviews than he is in actually answering or returning customer phone calls. If you expect updates as to the status of your repair, use someone else. This place is the epitome of unreliable and unresponsive. They'll be Johnny on the spot when you first make contact, but once they know they have you over a barrel, you're screwed. All I require is communication. I'm not even asking them to get to my repair in a certain time frame. I'm not asking that they make the impossible happen. I do expect frequent updates and full communication and disclosure. I don't believe that's too much to ask.”
“Alex always helps me. Bought a phone from somewhere but needed help claiming insurance. She helped me through the whole process and even spend almost and hour transferring my data”
“Larry is absolutely the best guy I’ve found for CB work, he took my 2000 Cobra 29 ltd classic and made it work better than it ever worked since it was new. I get out better and receive clear. Anytime I need CB work Larry is the man for the job. Also he is super nice and considerate man. ????????”
“This place is awesome. I love the staff over here, they treat you like family. Customer service is impeccable. Thank you guys and gals for keeping up good service.”
“Came down to the store looking for an internet solution until fiber gets to my house and I was assisted by Curtis who was super intelligent and really knew his stuff. Ended up leaving with T Mobile WiFi and couldn't be happier that it worked in my area.”
“Lolie in Style is AMAZING! I was shopping for Shipt and she literally found half of my order in less than 3 minutes. She was kind and genuinely cared about the amazing service she provided. Give her the biggest raise possible!!”
“Deanna helped my son and I out in record time. She was alone so she was helping multiple customers at once but but never left us out to dry. She's an absolute Rockstar and knows how to offer awesome customer service.”
11AM - 8PM
1130 E Parker Rd, Plano“Called ahead and inquired as to the availability of a used game the grandson wanted. They had it in stock. Not only did he put it behind the counter for me but also advised of a promotion they had going. Excellent customer service”
“I love this T-Mobile location, by far it has the best customer service. Julio is very helpful and has a great attitude! He answered all my questions and helped me get the phone I wanted!”
“I've gone through Rent A Center for year's I've always gotten great service the quality of the furniture is amazing I don't think I've ever had a late payment and they have always worked with me to make sure I've gotten the help that I've needed”
“Best customer service. I came here to set up my replacement phone. Ana was very patient, pleasant and professional and did outstanding job. Thank you so much! Highly recommend!”
“My experience in working TMobile face-to-face comes down to one sales person hands-down is Victor. He was the best and helping me with my upgrade. Victor is the only person you need to see for a great TMobile experience! Angelia”
“Big shout out to Michael and Amar in the tech section as I was having serious phone issues and they provided top tier service helping me, being very patient, and great guys!”
“Ali and yessi were absolutely amazing at getting me a phone and they were very patient with all my questions especially Ali breaking down every step he would take in making me comfortable with my purchase”
“Don’t waste your time online by calling t-mobile. I ended up going to this store and they explained everything accurately and walked me through the process. I made multiple calls to t-mobile and each time I was either transferred to a different department or given different info. Cristina and Tony took great care”
“Drive up is normally quick. Ordering is easy and if you click to tell them you are on your way they have your stuff ready even faster. Always friendly service as well.”
“Target carries Bubblr products and Caribou coffee which I appreciate getting there. I wish they’d carry more variety of the Caribou line. I also picked up a pepperoni take and bake pizza. I was pleasantly surprised how good it was from the crust to the sauce and cheese and pepperonis! I like this Targets location, the inside of the store was clean and the employees are always friendly.”
“Cricket really screwed me, i was so grateful that this metropcs took care of me. Shariq was very knowledgeable amd proffesional. It was fast easy amd transparent. Will update if i have any issues with service or hotspot”
“All I have to say is that I just LOVE the ladies by the name of Breanda and Kimberly. 1/11/2023 was my very first time Going to the Plano location. Those ladies took their time with me and handled me with care. They were both warm and inviting and just exceptional. I came in for a upgrade and was very happy with what I left with. I got the 14 pro MAX and they made sure I walked out with everything I needed and was very patient. HATS OFF TO YOU LADIES THANK YOU FOR ALL THAT YOU DO FOR YOUR CUSTOMERS.”
“I turned in my internet box at this store. They made the process easy and it's much simpler than trying to mail it back. There was a cool vibe to the store and Jessica made me feel welcome. She processed the transaction in a matter of minutes and I was on my way. I will continue to do business with TMOBILE and use this store if needed. I highly recommend.”
“The manager danielle was so amazing she found me a plan that was affordable and a less than what i was paying before so she saved me money, i definitely tell my family and friends !Thank you daniielle!”
“I am here at cricket and I was in desperate need of a new phone. This young man Justin has been outstanding and helping me with everything that I needed. He needs a promotion with this company because of his outstanding efforts.”
Open 24 hours
1302 W McDermott Dr, Allen“Been here multiple times all the staff is very friendly I was hungry for chicken wings they even offered to make it for me fresh real quick great people like that are hard to find nowadays I will definitely be going back to that store because they actually care”
“Needed to buy a laptop for single player games ONLY.
Mayur (computer dept) helped select the specific laptop for my needs. He is An Expert in that field. He knows computers and their lingo. And Adan (Geek Squad help update computer and set it up for me. Wow!!! They both got what I needed. Shopping was so easy. Thank you so much guys!!!!!”
“Good place for electronics in McKinney , they are short staffed but the manager is really great with customers and do check on them every time , apologizes if there are any delays.
Been to many Best Buy’s where they don’t care about the customers but they really do need to put in more staff at least 3-4 , these employees are working hard .”
“?A memory I will never forget!? The employee's were extremely helpful, the owner's kiddo was so friendly!✨I'll be sure to come again soon for the scrumptious Slurpees!?”