10AM - 7PM
2150 E Pioneer Pkwy #108, Arlington“I had a great experience purchasing a new phone here. The staff was friendly and took the time to understand my needs, helping me find the perfect device within my budget. They had a wide selection of the latest models, and the sales representative provided valuable insights to help me make an informed decision. The transaction was smooth, and they even offered competitive prices. The after-sales service was excellent, with assistance in setting up the new device and answering any questions I had. I highly recommend this for their excellent customer service and a diverse range of quality mobile devices.”
“Kendrick helped me with my device issue. He was reassuring friendly and helpful. Very knowledgeable and cares about the little people he shows it. Thank you sir for your help . I'm grateful to get your great service”
“Came to this location after another store was rude and unhelpful. The gentleman I found out later was the manager was phenomenal. My uncle has PTSD and doesn't do well in public but this guy was patient with him and made sure he understood all his options and had everything he needed before we left. Would highly recommend this location if you use this cell carrier.”
9:30AM - 7PM
2905 E Arkansas Ln #107, Grand Prairie“I am extremely satisfied with the service I received at this cell phone repair shop. They not only repaired my phone promptly but also offered me an excellent deal on a phone purchase. The staff was incredibly helpful, explaining all the features of the phone and ensuring I got the best value for my money. I am impressed with their professionalism and honesty, and I will definitely be a returning customer.”
10AM - 8PM
1465 Main Street, Southlake“Friendly, helpful staff. Quick attention to incoming customers even during a Friday afternoon. No pressure service.Just FYI - they outsource any repairs beyond resets and software.”
“I came to this store because trying to get a technical issue resolved, and I was absolutely amazed at the teamwork and effort Diana, Cisco, and Mary demonstrated to resolve the issue. They consulted with TMobile and Samsung Technical Support and used it as an opportunity to learn even more on how to troubleshoot my phone and watch.Ladies and Gentleman...I appreciate the exceptional customer service you chose to provide........Thanks”
“I got good service getting a replacement smartphone when mine went swimming. They were unfortunately unable to retrieve many of my files from my old phone but not for lack of effort.”
“This store is so helpful. The man who helped me last night till after hrs, I think his name's Michael, and his colleague helped me get the best deal after my phone broke during hail and storming. He didn't even check to see if his sunroof was open while he was helping me and I felt so ?? bad”
10AM - 8PM
819 E Lamar Blvd, Arlington“I went in. There were a lot of people in the store. I started to leave and come back later, but I decided to look around. There were several employees, and I didn't have to long, maybe 10 minutes. The associate who helped me was fast, efficient, and personable. I paid a bill and bought a 45W charging cable. I love it, I can charge my phone in 1/2 the time.”
10AM - 8PM
1081 E Southlake Blvd Suite 170, Southlake“I came in terribly frustrated because I couldn’t access cellular service and spoke with Anthony who fixed it two seconds flat. I am Forever grateful. And he speaks the perfect Spanish, which was a nice compliment since I was so upset. I am happy as can be.”
10AM - 7PM
7835 N MacArthur Blvd, Irving“Excellent service provided by Zach. We came in needing to add accounts, switch from AT&T to Verizon etc etc and Zach took care of everything and made it such a seamless transaction. Highly recommend”
“We were in town visiting our family, out running errands, and stopped by thus location for a simple repair.We were greeted as soon as we entered, and they were eager to assist us.The repairs were made, we were made aware of several promotions and offers that are offered. No pressure”
“Was here to add a new line for my T-Mobile service. We were helped by Jose. He was super cool. Quickly figured out the best option which has a promotion on it. He literally took no time to set up the new line. He made the customer care call on behalf of us to get it done even faster. Delighted with the service we received that day. It's a big store with numerous mobile experts around. Jose saved us a lot of time for us by doing all settings for us. Great service!”
“AB was amazing I walked in with mobile gateway and cord that my dog chewed I was out in 30 seconds with a new cord and a smile! Excellent service 10/10 recommend if your dog chews your cord!”
“Great experience -personal, professional, knowledgeable. Great rate plan for those 55+ . Got 2 new phones for 8$ a month and was allowed a 2 week trial for 5G wifi. My location was good for the wifi, and it performed as well as the fiber optic service I was using.”
“Great experience. The girl Aemi was really helpful. They are really nice professional people. I bought 2 phones and they helped me to transfer all of information to new phone.”
“I used to have AT&T. This Verizon store was able to help me get home internet setup that’s amazing for gaming, streaming, work, all things internet really. This is why I switched, something AT&T REFUSED to help me with. Thanks to Josh and his awesome team. I’m setup with internet and happier than ever.”
Open 24 hours
791 N Hwy 77 suite 501c-110, Waxahachie“Have been with Legacy for years at 2 locations. Great service. Friendly, helpful customer service when I have questions. Quick reply to any problems. Highly recommend. Very affordable”
“Mitchell was great he helped me out with setting up my Wi-fi and also was able to get on the phone service program with ease. He's a well informed employee and his customer service is top-tier!”
10AM - 8PM
2100 Airport Fwy Ste 200, Bedford“I have two T-Mobile stores closer to my house than this one, but I often come here because of the customer service, employees are trained well, they know the business, are kind and always helpful, thank you Matthew for your hard work, keep it up.”
“Customer service at this location provided a decent experience. However they setup my account incorrectly. A call to Verizon customer support corrected this. -1 star.”
“I went in to upgrade my phone and add a line and I was treated with such great customer care!! 5 stars isn't enough ✨️ Thalia was amazing I had lots of questions and she help me understand everything I was getting!!! And her manage Erik did everything he could to get me the best deals t-mobile had to offer!! Thank you guys for everything and I love my new phone and watch!!!”
10AM - 8PM
1456 Eastchase Pkwy Suite 115, Fort Worth“I came to this location to return some equipment and the process could not have been easier. Very friendly and helpful staff member. I was in and out in 2 minutes.”
“Internets been fine, and this is nothing on the store itself but I figured I would let you know the Motems have holes in them which is…pretty gross since I’ve had a issue with Bugs crawling inside the Modem. They seriously need to make one that doesn’t have a million holes on the side of the box cause I’ve had a spider living in my modem for a few weeks and it’s…not ideal”
“Despite all of the negative reviews I had a great experience at this T-Mobile location. Erick was very helpful and answered all of our questions, got us in quick, and got us out quick. Great work, this man deserves a raise and promotion.”
“Went in on 1/15 for a MacBook. I probably called like 7 times prior to even going in with questions, etc. Christian never once sounded annoyed and his customer service remained superb while in store!”
“Be patient and care will be shown. A very busy store, and each customer requires an investment of quality time to ensure a satisfying experience. Make sure you have the time to receive the qualitative attention they give.”
“Graciela was amazing and guided me through setting up my own account after having my line released from a previous account. She was patient and funny and handled everything we needed with expertise. I felt like I was in very good hands. Thank you, Graciela!”