Raiz - Golden Key Branch is a welcoming community-focused credit union that values its members and their goals. With a history dating back to 1936, originally as El Paso Area Teachers Federal Credit Union, it now serves over 70,000 members with more than $850 million in assets. The branch offers a full range of high-quality financial services at competitive rates and low costs, earning praise for its excellent customer service. Members frequently mention the helpfulness and friendliness of staff, especially highlighting staff members who are polite, professional, and attentive. Customers appreciate the personalized assistance with accounts, transactions, and wire services, often describing staff as cheerful, courteous, and making them feel like family. Raiz emphasizes its strong community roots and dedication to guiding members toward their financial goals with passion and care, making it a trusted and caring place for financial needs.
I would like to say that Gloria did such a wonderful job she took her time to help us find our 1099 int she was really thorough and she took her time and she really helped us a lot I give her 10 Stars. I was so glad to see Sandra with her big smile and welcoming Spirit to the for the customer service for the branch on Golden... read full comment
May 2024
Elizabeth went out of her way to make my experience memorable.
April 2024
I was very satisfied with my customer service that I received today at Raiz credit Union.
