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February 2024
Two times now I have gone to talk to an account representative. Both times I have ended up leaving after over an hour of waiting. It seems there is only the one guy and the rest of the people there are just doing nothing. The only saving grace are the bank tellers as they do a fast job
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November 2023
Absolute worst service I have ever experienced. Four people at the windows, talking, joking, etc, with one window open and the slowest moving teller possible, and eight customers in line.I'm changing banks!
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September 2023
They don't open on Saturdays, they don't contact you with customer service, you spend 4 hours online and they don't help you, they cancel your card every so often, it is very difficult to access that bank. I do not recommend it