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April 2024 by Buwon Choung
Easy problem, fast fix
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December 2023 by Gary Samaniego
Very professional. The 26' truck was on good condition and ran well. Pickup and return were smooth, although pickup took a bit long.
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October 2023 by Dispatch Greight Freight
Unqualified technicians. Had starter problem, they replaced ignition system, same thing happened after few hours, was delayed on the Amazon load.
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September 2023 by Sylvia C.
This is our second weekend renting a Penske truck, to move our small items, and we had absolutely no problems or issues whatsoever! Highly recommended! We reserved online, and the in-person pick up was exceptional! The staff is friendly, and very helpful!
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June 2023 by Alexander Silva
great place if you need to rent a truck, very clean and trustworthy the best option
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May 2023 by Nicole M.
This is my second time renting with Penske, specifically this location. Everyone here is so kind and helpful. So incredibly patient with our 100000 questions. Today, SELINE in particular, was absolutely amazing. People like her is not only the reason I love El Paso, but why I continue to use and recommend Penske. Penske is always the most affordable of all moving companies I've researched, and from my experience, always the most understanding with excellent customer service. Thank you so much!!
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January 2023 by Jerrell Davis
Excellent front office staff. Came in last minute and received great customer service. Megan was extremely helpful and friendly.
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July 2022 by Daniel Valladarez
This place is useless. There equipment sucks, there's no maintenance on there trucks. We rented a 2019 26' box truck to drive to California loaded with our belongings and the truck broke down. They tried to have me work on it so they don't have to pay a mechanic.. they are the worst place to rent in this country...don't rent here.
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March 2022 by Arturo Fonseca
Very helpful personal @ Penske easy in and easy out .thank you Penske for a truck rental
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November 2021 by Izmael Guzman
Terrible customer service, they will never help you and their scheduling and and write up is just as bad! Have to send and email and report it once you arrive and they still act like they don't know why you are there or why you brought the truck,Service department does not inspect trucks unless its reported by driver. A tech will see a bad tire and not replace it because it's not reported by driver.Don't sign the contract, they will say anything just to make you sign then after they will lock you in for 4 years.
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September 2021 by Le'Briant James
Loved the service that the Penske reps provide. We had a small hick up in estimating the size of truck we needed and had to get a larger truck but Penske made the upgrade such a smooth transition. I would really recommend renting from them!
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August 2021 by Rocco_Drama_23
Loved the service that the Penske reps provide. We had a small hick up in estimating the size of truck we needed and had to get a larger truck but Penske made the upgrade such a smooth transition. I would really recommend renting from them!
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July 2021 by Katt
We're rating them a five the gentleman was so helpful. We weren't sure if the size would meet. He reassured us that for the 16ft would work for a three bedroom apartment. He was right and we appreciated the service he gave us.
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May 2021 by Enrrica Esquivel
Really unhelpful & uninterested workers. Do not recommend this place at all.
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May 2021 by Ronnell Summers
Had to get my work truck serviced, the service staff was very helpful. They got my truck up and running in no time. Very thankful for their wonderful service and dedication to their job.
