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“Diana castillo helped us create a bank account and she was very professional and very helpful. Thank you Diana! We appreciate you helping us and making us feel welcomed and comfortable. ?”
“I’m not sure where to begin. I have very little knowledge in the world of credit and don’t know anyone familiar with credit, but after setting up an appointment, Yasmeen went above and beyond to help me and any of the questions I could think of, and even inform me on things I should know that I never even thought of. Crunching numbers for my options and paths I could go, and breaking down how each process works! Very polite, super professional, I look forward to building a history with this union! 5 out of 5 stars. ?? Will be back!”
“Luis was so kind and helped me so much today. He explained everything to me with patience . I’m a senior and I need a lot of help and Luis walked me through on line banking. Now I have confidence in understanding how to navigate my account with ease . And I’m even invited in any time for a cup of their amazing coffee. Luis is the best .”
“Good afternoon . Excellent services since I entered the bank. From the attention when you arrive to when you leave. I never imagined such professional attention towards me as a foreigner. Grateful to the manager.”
“Professional staff and very helpful. All my concerns were addressed in a timely manner which is hard to get at any banking institution nowadays. Definitely recommend this branch to service all your needs. Ask for Omar, he took great care of me.”
“I would like to say that Gloria did such a wonderful job she took her time to help us find our 1099 int she was really thorough and she took her time and she really helped us a lot I give her 10 Stars. I was so glad to see Sandra with her big smile and welcoming Spirit to the for the customer service for the branch on Golden key”
“This is the second time that my client works with Sam and I can see why he chose to hire him as his loan officer... Sam is easy to work, reliable, and makes the closing dates happen!”
“Martha was my first light representative and was very professional and very, very helpful . She answered all my questions and helped me with what I needed. I was worried I wasn’t going to be able to do what I was asking help with but Martha, reassured me that she could help me. Martha, is a keeper and deserves a raise for sure. Thank you again Martha and First Light Federal Credit Union. Martha Thomas”
“Ms. Cortez has been so patient and professional whenever I’ve had questions regarding the bank services they offer. Will definitely stop by and ask for her to open an account soon!”
“Hello, Every time I have gone to this bank (Vista Del Sol) they are very friendly and helpful. Apparently they are a very good team, they are efficient and fast. ??”
“Excellent customer service. The availability is incredible as they are open sundays!! About the charges if you dont keep your account requirements there is a small fee but a bank is a business so it's understandable that they need a profit from empty inactive accounts 10/10.”
“Sylvia helped my husband and I open a business account and she was amazing! She was very thorough throughout the entire process and her guidance was excellent. We couldn’t have been happier.”
“I do banking on line. However, due to an injury I am not at home to use my computer. Getting business thru Luna is very diffcult for both of us. Waitd over 10 minutes to get someone to help. Paying $1.00 to get acct balance is not fair either. Thank you for allowing me to voice my concern.”
“100% customer service .. Megan Cortez was great help getting our accounts going, went of her eay to help . Shes great !we look forward to continue doing business with First Savings..”
“Maria Aldridge assisted me today and gave me super excellent customer service. I was really super happy with their services. He greeted me with a big smile and I realized that he really likes his job. Congratulations for having employees like her because they make our lives much easier. :-)”
“(Translated by Google) I have been with this bank for about 10 years. I have never had any problem. The employees are always very professional and friendly. I hope it continues as well as before.(Original)He estado con este banco alrededor de 10 años. Nunca he tenido ningun problema. Los empleados siempre muy profesionales y amables. Espero que siga tan bien como antes.”
“Ms. Quincy was so freaking awesome helping me out with replacing my lost debit card. If every employee was like her, the world would be a better place and including this branch on Joe Battle.Thank you so much Quincy ?”
“This review is for a very helpful employee Dante he goes above and beyond and always shows he loves what he does. Thank you for your outstanding customer service and for always taking the time to help me. Much appreciated.”
“MERRY CHRISTMAS!!FirstLight customer service Representatives. I have always been pleased with your establishment, and will always be your family member. Thanks for everything you do, and for everything you will do to help me sustain my lifestyle financially toward the coming year.”
“Best loan place in town.Fast reliableApproved in minutesAnnabelle worked with me and made me feel comfortable and proud to be a customer from this company.Had a amazing experience.”
Closed
425 Redd Rd, El Paso
Banks
“WestStar Bank is a local bank that has expand quite dramatically over the past decade. They are very active in commercial loans for multi family and residential loans as they are very involved in the economic development in the Borderplex region. WestStar Bank is also very involved in the community with the sponsoring of the SunBowl football game and other basketball tournaments. Service is very good with the objective to develop long term relationships with their primary markets.”
“I have been a member of MSFCU since 1973. I have belonged to several credit unions and banks in my lifetime and have found MSFCU with the excellent personal service, with well trained staff and management with high integrity and care towards its members. 2/5/2024 G2”
“Went in last week to open my teen first account. Tanicia was WONDERFUL, treated him with respect, addressed him when explaining things, answered all two of his questions and then when I asked a question pertaining to him, she would then explain it to him. Wonderful young lady!”
“This is the best community-oriented credit union for the southwest region of the continent. Great service, great options, and great amenities. I would continue to retain First Light as my credit union but we are moving overseas. If we return to the southwest, I will open a new account with First Light for sure.”
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“Javier was a huge help from the jump walked in and was given all the information i had asked for and went a step further by getting me approved and starting all the paperwork that needed to get done, safe to say expectations were exceeded. Great outcome and communication look forward to the future with SSFCU”