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“I am always on the go, IBC is so convenient and so nice. Very friendly and helpful. Been a happy customer for 22 years. This is a bank I know cares about everyone and will always do there best to fufill my needs and get me on my way! Thank you for all you do!”
“I'm giving 5⭐ because I'm a happy IBC costumer, for years. However, when money "disappear" for some charges (like 7 days "pending" for NFL+ subscription) the clarification is too complex even tho the money gone hurried up. If I can write my claim and attach screenshots, why it would be needed to waste even more resources like time and satisfaction making calls or passing by the branch?, if money gone quickly, so clarify must to be quickly also. In the other hand IBC provided to attach files in formats which exclude some of the most common. To me, all of this is a delay where banking win or discourage the costumers to move on. Survey, I been receiving invitation to participate, ok I'm survey dealer in apps like junkie, Google and others where, at this time I earn hundreds dollars in the database industry (like surveys) and IBC wants survey for nothing, so I don't take it, I'm so sorry about that.”
“Good ubication! This branch was very helpful in helping me with my online account. I am an older person and young Alexandria was very patient with me as I explained my experience with her horrendous app. I will not close my account because of Alex's help. It's amazing what a caring attitude can do.”
“I was dealing with an insurance claim and I could not get any real answers phone calls after phone calls. I visited this branch and was helped by a Mr. Angelo Dimartino, I explained to him my ordeal. He made some calls and was able to get the answers I needed to move forward with my process. Very pleased with your help, thank you.”
“Very helpful notary. Not terribly organized staff overall. This time when I went to the atm the drive up atm on the inside lane did not work. It'll accept the card but the touchscreen doesn't work. Thankfully the outer lane atm was fully functional.”
“Went in to open an account and got helped buy a man named Remmy I believe, amazing customer service!!! Very professional! I was goona use the account to transfer money then close it but after the awesome customer service i received I will keep my business with IBC!!!”
10AM - 5PM
2812 South Expressway 281, Edinburg
Banks
“Called to let them know that I was going out of town. Lady was very helpful and friendly. Been with them for over 30 years and never had a problem with them. Love my C.U.”
9AM - 2PM
4203 S McColl Rd, Edinburg
Banks
“To be 100% honest when I saw the reviews of this bank I didn't want to schedule my appointment here but seeing as all the other Chase banks in my area had similar reviews I went ahead and scheduled my appointment.
However, after my appointment today I can honestly say that I was treated with professionalism and respect. Nora Herrera was extremely knowledgeable and patient while answering all my questions. I would highly recommend anyone wanting to open an Chase account work with her.”
“Went in for assistance to set up auto pay. Humberto was very prompt to help us. He was patient with us throughout the process and helped us set everything up. Very grateful for his help.”
“I dont know why people complain so much. I mean, this have been like the best bbva I ever been. Very nice workers and really fast service. Even though it is the last day of the year the guy who helped me was in a really good mood and even talked to me a little. I RRALLY RECOMMENDED THIS BANCK.”
“I love banking with wells fargo. I have been with this bank since I lived in WA state. Thats why I think they deserve at least 2 stars. But the wait in line in the drive thru is insane. 1½ hours and still waiting...UPDATE:Now that the pandemic has passed (we are now june 2022), I love coming to this bank. As soon as you walk in through the doors, youre greeted, and there are always 2 or 3 tellers assisting customers. Even if theres a line, it goes quick. Even my 6 yr old doesnt mind us coming because he knows its fast.Sorry about the previous rant (above), I guess it was just the whole covid mess.”
“Excellent Service. As much as possible, a great classic bank. Took a lot of time to serve. A unique problem. Helpful. They cannot answer phones. Super busy. Helpful in person. Helped a 15yo to elderly couples. While I was last there.Would not happen in a big City. Had a BofA in Houston. Say I couldn't be helped and walked off?”
“It's been few months that I began coming to this branch. So far everyone has been very kind with me, specially the guy sitting in the middle, I believe his name is Manny. The branch manager Mrs. Escalon, was very friendly; she approached to me while I was opening my account with Manny.Back with the cashiers, THANKS to Michelle, I even had the opportunity to meet Bobby Pulido's son when I made my deposit.Excellent service from everyone.”
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“The last 20 years that I have banked with GTFCU, Shaun has always been very helpful . Furthermore, today I spent time at the bank opening a CD and the service was excellent.”