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“Staff was very helpful and patient .A few technical procedures that took a bit of time understandably...Alex was especially patient and very helpful through the process”
“I recently went in on a Saturday needing to upgrade my phone in a hurry and Brian, I believe he is the manager, took fantastic care of me! We had a few issues pop up and he worked his magic and took care of it all. He was so nice, took time to actually explain some things to me, walked me through the entire transfer and upgrade process and all in a VERY timely manner. I will only go to this store! Ask for Brian, he’s amazing!”
“I just stopped by this location for a new phone. It was super easy and I didn't wait. Carson did a great job. If you need to go to Verizon got to this one and see if Caron is working.”
“I love Target! I curbside order from there way too often and this location is always super fast and never messes up my order. I love that you can add a Starbucks drink or food to your order.”
“I purchased a dash cam with a rear camera as a way to make myself feel safer out in Austin traffic. Apparently people just like to run into the back of my car, because it's happened 3 times in the last few years. (For the record, none of these wrecks have been my fault!) I figure a dash cam might be of some value when dealing with the insurance companies.After calling around, I found that Best Buy has the best installation prices for front and rear cameras. Very pleased with the ease of getting the appointment, having the work done, and the lifetime installation warranty. Chris Lopez did a great job, and he was a very patient with all my questions. I definitely recommend this location for your installation needs.”
“Was picking up a open box TV, the young man apparently "loves" his job that everything that we ask for was denied. Extra bubble wrap (nope stating "that was the best they can do"), us seeing if the TV worked (nope stating "it was already tested"), just dragging the TV everywhere. Also, wrong information was given that the remote include "yeah, should be there" yet we were not able to see it just to make sure. Although, this employee gave us such a horrible experience, customer service and he cause such a headache for my husband (having to call customer service and getting the run around), Tyler the store manager change that for us! He heard my husband out and was able to find a suitable solution. Thank you again to Tyler and the two gentleman that help put the TV in the car for us, we truly appreciate it.
This Best Buy will make it right and hear their customers out!”
“Got an upgrade for my old LG phone...was a good phone..had it 5+ years...got a REVVL6 5G...$170 phone and it reflects the low price...will keep it as long as my patience lasts and then get a good phone... T-Mobile is ok...they don't make these poor phones just sell them...I wouldn't recommend the REVVL6 5G....”
“I purchased a dash cam with a rear camera as a way to make myself feel safer out in Austin traffic. Apparently people just like to run into the back of my car, because it's happened 3 times in the last few years. (For the record, none of these wrecks have been my fault!) I figure a dash cam might be of some value when dealing with the insurance companies.After calling around, I found that Best Buy has the best installation prices for front and rear cameras. Very pleased with the ease of getting the appointment, having the work done, and the lifetime installation warranty. Chris Lopez did a great job, and he was a very patient with all my questions. I definitely recommend this location for your installation needs.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I observed one of my best customer support Experience at this store. Jorge assisted an 89 year old customer with a hearing impairment. Jorge continually ensured the customer understood various plans and functions with the conversion form AT&T to T-Mobile. If you truly desire a first class customer experience, I highly recommend this T-Mobile store and Jorge.”