Southside Bank is known for its exceptional customer service and dedicated team. Customers consistently praise the bank's friendly and knowledgeable staff, who go above and beyond to assist them. Bianka Ruiz, Brandy Soto, and Lori Morris are highlighted as standout employees, recognized for their professionalism, expertise, and genuine care for the community. The Diboll and Lufkin branches are described as efficient and welcoming, making banking a breeze for both personal and business customers. Overall, Southside Bank is highly regarded for its commitment to providing a superior banking experience.
Always helpful with an inside ATM available after hours.
October 2025
Recently I needed some money transferred by wire. Bianka at the Diboll Branch went above and beyond to make the transmission go smoothly. Thank you again Bianka‼️
August 2025
This bank is customer friendly. We've had great service. Brandy Soto definitely goes above and beyond for us every time we need help. We are very grateful to have found a good bank when we moved to East Texas.
