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“Brandy and Lori helped me out immensely! I went in to get pre approved for a loan. They walked me through the process step by step. They turned a difficult process into a simple one. I highly recommend going in and talking to them for any of your banking needs!”
“Used vera bank for few years have not had a problem fast friendly service inside and drive thru 2 drive up atm's at vera on loop same at downtown location except 1 drive thru atm 1 walk in atm both locations well lit at night. Also offer internet banking”
“Southside bank is a great bank!! they are smooth and easy. Maria Ramirez is my go to !! if anything goes wrong she will make sure it is taken care of right away!”
“My husband and I bank at Angelina Federal Employees Credit Union. Everyone, who works at the credit union, is polite and professional. The free parking lot is always clean, as are the interiors of the building. The restroom is well-stocked. The air conditioning and heat are always set to a comfortable temperature. Services are fairly priced. Their online banking services are also quick and convenient. Recommended!”
“Priscilla Smith is my favorite to go to person but yesterday Edith Gonzalez and Jesus Morales went above and beyond to help me with a new purchase. People like them is what keeps me giving my business to Genco, they are doing an amazing job and taking care of business. Greatly appreciate each one of you.”
“ASB is stellar on customer service! Of all the banks in the world, they by far get 5 well earned stars for friendliness, accuracy, and humor! All staff have demonstrated the ability to have critical thinking and have helped me problem solve several financial issues. They should do a presentation for the banking industry on how to do customer service right!”
“One if the bank employees, Natalia, helped us tremendously in navigating a difficult transaction with another credit union. Her patience and professionalism were very much appreciated.”
“Went there for a car loan and the next day went back and transferred. All my bank stuff to them, including my direct deposits and everything love the environment. They are very welcoming, very easy to deal would recommend everybody to them. They made my loan experience awesome. And even affordable with several different ways to make the payment love love love.”
“Best Community Bank in Lufkin! Great interest rates on their checking accounts. Online banking is user friendly and bill pay services are great. The Lufkin staff is super friendly, knowledgeable and helpful. And the leadership of BOM Bank truly cares about their staff and customers. Worth the move!”
“If you’re looking for a friendly and family atmosphere in a bank, then this is the place to go!! This is my first place to open a bank account with and the team in Lufkin does an amazing job of making you feel welcome & apart of the family! One of the bank ladies, Megan, always greets me with a smile and “Good afternoon, how are you Kevin?” Haven’t had any issues with my card, and I have no complaints! I love my bank ?”
“I would just like to say that the customer service and professionalism is outstanding at UBank. Marvin Carpenter made my experience exceptional. He is a great asset to your company! He was very quick to answer all my questions and help in any way he could, all with a smile on his face. Thank you!”
“My husband and I just opened a new account there for a loan we were closing on. Excellent customer service and dealing with Jonathon and Bradi was a great experience. They helped us through the process and made the experience stress free. Highly recommend them ?”
“Good bank, great customer service. My only concern is that the atm outside isn't working or not dispensing cash half the time. Other than that, I would have given 5 stars.”
“After dealing with another bank I decided to give ASB a chance and I’m so happy with my decision. Mrs. Cobos did an excellent job explaining my options for a business account. I highly recommend giving them a chance. From personal interaction to internet they are very people’s friendly….”
“The small business that I work for banks with Regions and we refuse to go to any other branch. The staff here is amazing and always takes care of our wants/needs. Patriot Construction <3s Regions!”
“Treasure, at the Lufkin Walmart branch is a treasure! Never had rude service from anyone there! Matter of fact, they are more inclined to joke around with you instead of being rude. Great bank! Great employees!”
“This is how we chose to do our bank. All direct deposit and the atm. They refund the atm fee for 3 x a month. BeNot all atm charge a fee No fee for international transactions. When over seas we raise the daily wdl limit. And now they do our auto insurance. I am satisfied in how this has worked out. Simple, really. Just no local branch.”
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“Went in Diboll branch to open 3 accounts ( 1 personal, 2 business). Switching from another bank in town. Best experience I’ve ever had at a bank. These girls are wonderful!! So much better than the bank I’m leaving….one of the reasons I’m leaving. Plus we got free gifts for each account, pens and money bags for the business accounts! It was like Christmas! ?”