Northern Tool + Equipment has been serving professional businesses, contractors, and DIY enthusiasts since 1981 by providing high-quality tools and equipment for a variety of jobs. The stores pride themselves on offering excellent customer service and product expertise, ensuring customers find what they need for their toughest projects. Customers appreciate the friendly atmosphere, with staff consistently greeting them and offering assistance, creating a pleasurable shopping experience. Many reviews highlight the store’s helpful staff, with employees like Nick and Landon going above and beyond to answer questions and advise on products suited to individual needs. The store’s convenient location and the ability to pick up items in-store help customers save on shipping and enjoy quick service. Customers also value the store’s commitment to quality, with tools like power washers, tillers, and chainsaws working perfectly and being serviced in-store. Special promotions, such as Black Friday deals and gift card offers, make purchasing even more satisfying. While most reviewers share positive experiences, some note that staff involvement varies, with occasional instances of less attentive service. Overall, Northern Tool + Equipment is seen as a reliable, friendly, and knowledgeable place for buying tools and equipment, with a strong focus on customer satisfaction and product quality.
worked great except could not get rid of cookie accept or reject window. Other wise it was great
August 2025
Nick took my call and was very patient to look into what I needed. I got to the store and was greeted by a 3 team members. Nick was waiting on me to arrive, showed me my options. Thanks again Nick...
July 2025
I'm a mechanic that works close by, probably come in about once a week. Nobody ever asks if they can help me find what I need, has literally never happened, some of the employees will actively avoid you. You're in customer service, do better.
