10AM - 9PM
2825 FM812 Ste 100, Del Valle10AM - 9PM
7200 Elroy Rd Ste 140, Del Valle“I appreciate the help and patience while switching to cricket from spectrum. I'm very satisfied with my new phone. Switching back is the best outcome! ?? And they have an awesome deal going right now!”
“Everytime i come into this store, they never fail to suprise me With amazing deals and discounts. The service here is 10/10. The Worker sameera helped me set up myphone.”
“I purchased an iPhone today with the assistance of Raul. I was fortunate that there were no other customers at 11:00 AM. I was transferring my service from another carrier. Raul explained my phone options. Explained steps as he went through the process. I felt I received excellent customer service and would recommend this AT&T location.”
10AM - 8PM
1701 W Ben White Blvd Ste 130, Austin“These reviews do not lie. Cassandra was extremely helpful with my purchase today and made the transaction so smooth and easy. Thank you for making it a great experience!”
“Hello, I am very grateful to this company because every time I have to make a change or change my number, they always help me. Also, I went to the store shortly thereafter and the manager on duty, named Eli, was very patient and friendly with me. I give him 5 stars for that because almost Not even a manager or employee is friendly like him. I recommend it when you can or use something. I recommend this store.”
10AM - 6PM
5700 Burnet Rd, Austin“The agent didn't ask me any unnecessary questions, he got me in the door, and out very quickly. It even surprised my girlfriend at how fast our visit to the store was.”
10AM - 8PM
11300 US-290 #300, Manor“Arely is awesome ? helped me figure out my prepaid digital sim in no time. Otherwise I will be paying so much using my Canadian phone #.5 star to Arely ,she’s pleasant and nice ?”
“My mom and I recently visited Verizon, and we needed a Spanish-speaking representative since my mom only speaks Spanish. Thankfully, we were assisted by Sarai, a wonderful Verizon employee who went above and beyond to help us. We were there to transfer a phone number from another company to Verizon, and Sarai was incredibly helpful and patient throughout the entire process. She explained everything clearly and made sure we felt comfortable every step of the way. Her kindness and professionalism really stood out, and we couldn’t be more grateful for her support. Sarai is truly an exceptional member of the Verizon team, and we left very impressed with her dedication and care.”
10AM - 6PM
1011 W 5th St, Austin“I visited the AT&T store in west Austin, to be specific, 1011 W 5th St, Austin, TX 78703 yesterday . As a new comer , I really need detailed instructions about mobile plan, as well as an economic choice. The staffs at that store really helped me with a passionate and professional attitude, the whole process is very effective and concise. By the way, the signal of At&T is very good as well. I appreciate it”
10AM - 8PM
801 E William Cannon Dr Suite 200, Austin“Your staff member named Brayan, he is very accommodating and served us with his professional skills in dealing with customers. He deserves credit for his performance.”
9AM - 6PM
2401 S Lamar Blvd, Austin“I came in with a lost phone
Reggie greeted me as soon as I walked through the door
Talked to my dad in Spanish ! I walked out with an upgraded phone , saved me $600 on top
Of that!
I wish there was more people like this back in my town ! THANK YOU REGGIE !!!!Now I get to make it to my flight on time ?? ?”
“Abigail was one of the best phone sales professionals I've ever worked with. I came in with an idea of what I already wanted online and she listened to our needs, informed us about a discount I wasn't aware of, and accessories based on our jobs. She was fast to serve us, incredibly patient, professional, and informed. I can't say enough thank yous because we urgently needed to replace our phones. I highly recommend this location and especially Abigail!”
“The folks at this AT&T store SAVED THE DAY when I got a new phone yesterday and then the network wouldn’t activate the ESIM for about 24 hours. they were professional, kind, and knew exactly what to do when other AT&T stores didn’t. Also did it with style when I was an anxious mess and about to be on a remote job site where my phone was essential to my work. Couldn’t have gone better and I am SO grateful for the excellent service.”
10AM - 6PM
5407 N Interstate Hwy 35 Suite 100, Austin“Jose and Leslie helped me resolve an issue I'd been having for weeks with trying to get set up with 4 lines on Wireless BYOD and transferring the numbers from our previous carrier. It had been such a stressful experience before I made it to this store location, and these two knocked it out of the park in customer service.”
10AM - 8PM
600 E Ben White Blvd, Austin“This amazing sales rep Cassandra sure dose know what she is doing is explains all promotions and helps everyone save $30 she multi tasks with her being the only one is store. Cricket is very lucky to have her.”
10AM - 9PM
14509 Webbervile Rd, 107 FM 969 Ste, Austin“Today I went in to get a new phone and Maria gave me a really good deal on my Samsung. I have been a cricket customer for many years and this is my favorite store”
“Leo was the best CSR I have encountered a Cricket!!!! Pleasant, patient, and courteous. Bonus is that he spoke both English and SPANISH. Transferring was super easy paying less $$ and quality of phone service was magnificent!”
10:30AM - 7PM
7801 N Lamar Blvd Suite B166, Austin“I got a reply from them the day after I asked different cell phone shops to contact me about replacing the screen on my Galaxy A53. They were the only shop to contact me from my inquiry on Yelp. They ordered the screen, and I repaired my phone the same day the part came in. The wait was less than 30 minutes. I will recommend them to anyone needing help with their phone.”
“Great experience at ATT riverside, the customer service was great, and my experience was made especially great because of Chris Martinez. He helped me upgrade to a new iPhone, 10/10 experience!”
“The employee had my new service working in about 30 minutes. I had been dealing with Boost customer service over the phone for six days without results. I went into this store and snap!!! He got them on the phone and gave them the information. My service was connected and I made my first call from this store.. Amazing.”
“I went the first week it opened and it has been the best place to eat. I've eaten at hundreds of places. Weekends are the best.
I guarantee you'll love it. If you see me in line, please move over. Lol”
“I can’t remember if it was Joe or Josh but the person that helped me was so kind and helpful! I was in and out of there in 30min with a new phone…. Thank you Joe or Josh!”
“(Translated by Google) Very good service the agent Rudy very good in sales and business thanks for everything(Original)Muy buen servicio el agente Rudy muy bueno en ventas y negocios gracias por todo”
10AM - 8PM
1800 East Slaughter Ln, Austin“Went in for a new phone. I have had so so experiences at other cricket stores & this store will be my go to Cricket store going forward. The Manager Miguel was very patient & extremely thorough. Thanks Miguel, enjoying my new phone.”
“I bought a new unlocked phone on Amazon to replace my existing Metro PCS phone and went into this location to have it activated. Itza was very helpful. She knew exactly what to do and was very knowledgeable and took care of me very fast. She even assisted with installing my screen protector. Excellent service from Itza.”
10AM - 8PM
2701 E 7th St, Austin“Was passing through Austin and needed to get my phone activated. I’ve deben with metro for years! The best service and I’ve used them all! Anyhow. Zee and Hussain were both very attentive. Although both busy with other customers They immediately acknowledged me upon walking into their store.I was impressed with their experience and courtesy. They also are both fluent in Spanish which lends well to the demographic area!Keep up the great job fellas !”
“Today there was an outrage and I have sat in store for over 2 hours to use WiFi so that I can call out. The employees here have been nothing but nice and accommodating to every person that has come in today.”
“They have cool employee, quick and helpful. I am giving 5 star because the employee restored my Google account which I was searching for 5 years and transferred all the information from my lost phone. I recommend this Boost Store.”
“We want to thank the staff at T-Mobile for doing an amazing job helping us with our services, very patient and knowledgeable. Especially Chris.We are pleased. They had so many people in there but did a good job getting to everyone.”
“Came in to transfer my phone lines over to cricket, was immediately greeted by Lydia. She was able to help us transfer all the lines and went over all the plans and promotions in details. She was professional and kind, appreciate all her hard work!”