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10AM - 9PM
7200 Elroy Rd Ste 140, Del Valle
Mobile Phones
10AM - 9PM
2825 FM812 Ste 100, Del Valle
Mobile Phones
“10/10 recommend this store. The young lady upfront, Jazmin, is so nice and very patient! She has helped me with all my needs and never once looked stressed with me. She is a wonderful person and knows what she is doing ? awesome Customer service!”
“Everytime i come into this store, they never fail to suprise me With amazing deals and discounts. The service here is 10/10. The Worker sameera helped me set up myphone.”
“I purchased an iPhone today with the assistance of Raul. I was fortunate that there were no other customers at 11:00 AM. I was transferring my service from another carrier. Raul explained my phone options. Explained steps as he went through the process. I felt I received excellent customer service and would recommend this AT&T location.”
“These reviews do not lie. Cassandra was extremely helpful with my purchase today and made the transaction so smooth and easy. Thank you for making it a great experience!”
“Trevor is an excellent store manager and made what would've been a multi-step issue to fix a breeze.So we went in for a phone replacement due to an accident that occurred during a vacation and Trevor was able to diagnose our issue and provide the best service imaginable to help us get a new phone and have it set up. Despite set backs and needing to work with multiple workarounds just to get the phone set up he was absolutely patient the entire way and made the time fly by. Honestly excellent customer service and will be returning for future assistance. 10/10 no notes.”
“Hello, I am very grateful to this company because every time I have to make a change or change my number, they always help me. Also, I went to the store shortly thereafter and the manager on duty, named Eli, was very patient and friendly with me. I give him 5 stars for that because almost Not even a manager or employee is friendly like him. I recommend it when you can or use something. I recommend this store.”
“The agent didn't ask me any unnecessary questions, he got me in the door, and out very quickly. It even surprised my girlfriend at how fast our visit to the store was.”
“I went there to get a phone plan for my time in the US while I am travelling and even though it's a big chain, I felt like the guys there deserve a personal rating. Sarai helped me with my stuff and she was truly incredible! Advising and explaining the different plans to me with her honest opinions helped me a lot. She was so easy to talk to and definitely deserves a raise! ;)”
“Arely is awesome ? helped me figure out my prepaid digital sim in no time. Otherwise I will be paying so much using my Canadian phone #.5 star to Arely ,she’s pleasant and nice ?”
“Your staff member named Brayan, he is very accommodating and served us with his professional skills in dealing with customers. He deserves credit for his performance.”
10AM - 8PM
1011 W 5th St, Austin
Mobile Phones
“I visited the AT&T store in west Austin, to be specific, 1011 W 5th St, Austin, TX 78703 yesterday . As a new comer , I really need detailed instructions about mobile plan, as well as an economic choice. The staffs at that store really helped me with a passionate and professional attitude, the whole process is very effective and concise. By the way, the signal of At&T is very good as well. I appreciate it”
10:30AM - 7PM
7801 N Lamar Blvd Suite B166, Austin
Mobile Phones
“I got a reply from them the day after I asked different cell phone shops to contact me about replacing the screen on my Galaxy A53. They were the only shop to contact me from my inquiry on Yelp. They ordered the screen, and I repaired my phone the same day the part came in. The wait was less than 30 minutes. I will recommend them to anyone needing help with their phone.”
“I came in with a lost phone
Reggie greeted me as soon as I walked through the door
Talked to my dad in Spanish ! I walked out with an upgraded phone , saved me $600 on top
Of that!
I wish there was more people like this back in my town ! THANK YOU REGGIE !!!!Now I get to make it to my flight on time ?? ?”
“Abigail was one of the best phone sales professionals I've ever worked with. I came in with an idea of what I already wanted online and she listened to our needs, informed us about a discount I wasn't aware of, and accessories based on our jobs. She was fast to serve us, incredibly patient, professional, and informed. I can't say enough thank yous because we urgently needed to replace our phones. I highly recommend this location and especially Abigail!”
“The folks at this AT&T store SAVED THE DAY when I got a new phone yesterday and then the network wouldn’t activate the ESIM for about 24 hours. they were professional, kind, and knew exactly what to do when other AT&T stores didn’t. Also did it with style when I was an anxious mess and about to be on a remote job site where my phone was essential to my work. Couldn’t have gone better and I am SO grateful for the excellent service.”
“Jose and Leslie helped me resolve an issue I'd been having for weeks with trying to get set up with 4 lines on Wireless BYOD and transferring the numbers from our previous carrier. It had been such a stressful experience before I made it to this store location, and these two knocked it out of the park in customer service.”
10AM - 8PM
600 E Ben White Blvd, Austin
Mobile Phones
“This amazing sales rep Cassandra sure dose know what she is doing is explains all promotions and helps everyone save $30 she multi tasks with her being the only one is store. Cricket is very lucky to have her.”
“Today I went in to get a new phone and Maria gave me a really good deal on my Samsung. I have been a cricket customer for many years and this is my favorite store”
“Leo was the best CSR I have encountered a Cricket!!!! Pleasant, patient, and courteous. Bonus is that he spoke both English and SPANISH. Transferring was super easy paying less $$ and quality of phone service was magnificent!”
“Great experience at ATT riverside, the customer service was great, and my experience was made especially great because of Chris Martinez. He helped me upgrade to a new iPhone, 10/10 experience!”
“The manager on duty (Christine?) promptly welcomed me, ascertained what my phone purchase needs were, and guided me through the process. She was efficient, warm, extremely knowledgeable about AT&T products and processes, and professional.”
“The employee had my new service working in about 30 minutes. I had been dealing with Boost customer service over the phone for six days without results. I went into this store and snap!!! He got them on the phone and gave them the information. My service was connected and I made my first call from this store.. Amazing.”
“(Translated by Google) Very good service the agent Rudy very good in sales and business thanks for everything(Original)Muy buen servicio el agente Rudy muy bueno en ventas y negocios gracias por todo”
10AM - 8PM
1800 East Slaughter Ln, Austin
Mobile Phones
“Went in for a new phone. I have had so so experiences at other cricket stores & this store will be my go to Cricket store going forward. The Manager Miguel was very patient & extremely thorough. Thanks Miguel, enjoying my new phone.”
“A variety of western hemisphere culinary delights (food.) Meets the savory pleasures of Chinese Cuisine, on a decent buffet style serving line. Tasty classy and cheap. GOOD STUFF!!!!”
“I bought a new unlocked phone on Amazon to replace my existing Metro PCS phone and went into this location to have it activated. Itza was very helpful. She knew exactly what to do and was very knowledgeable and took care of me very fast. She even assisted with installing my screen protector. Excellent service from Itza.”
“Was passing through Austin and needed to get my phone activated. I’ve deben with metro for years! The best service and I’ve used them all! Anyhow. Zee and Hussain were both very attentive. Although both busy with other customers They immediately acknowledged me upon walking into their store.I was impressed with their experience and courtesy. They also are both fluent in Spanish which lends well to the demographic area!Keep up the great job fellas !”
“Today there was an outrage and I have sat in store for over 2 hours to use WiFi so that I can call out. The employees here have been nothing but nice and accommodating to every person that has come in today.”
“We want to thank the staff at T-Mobile for doing an amazing job helping us with our services, very patient and knowledgeable. Especially Chris.We are pleased. They had so many people in there but did a good job getting to everyone.”
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“I appreciate the help and patience while switching to cricket from spectrum. I'm very satisfied with my new phone. Switching back is the best outcome! ?? And they have an awesome deal going right now!”