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“Warranty is a great deal and when I went in to get a new battery Jonathan and his coworker were super helpful! The only people I’ll buy a battery from in the future!”
“I needed a new battery and O'Reilly was recommended to me. The store associate, Totong, assisted me. He was super knowledgeable and showed me my battery options. He did not try to upsell me which was a refreshing surprise. He also quickly installed the battery and ensured it was working. The battery installation was free! I was very pleased and now know that I don't have to go to an auto repair shop to get a battery with labor and a premium built into the price. Hopefully, I won't need a battery again soon but if I do, I will come back to O'Reilly.”
“Hello ?? Everyone I came to manor, tx location and was greeted with a smile welcome to OREilly, Andrew , was very helpful & I explained my problem with light bulb from my traverse, immediately Andrew looked it up call the manager Michael & Michael took care of the problem with bulb situation ? highly recommended this store rake store A+ perfect”
“Cody was very helpful and knowledgeable with all our needs. If he didn't know something he found someone who did know to provide context. He also helped us to get the best deals on what we purchased. Thanks Cody!!”
“The friendliest place I’ve been so far. I frequent the store and let me tell you. Those gentlemen will get you part even if they are not in store. They are intentional with the work. I highly recommend you going to this location.”
“The experience in this place has been magnificent and wonderful, everything is in favor of the customer, the attention always makes the difference between other auto parts establishments, the availability of spare parts is above average in general, the professionalism of the sellers is reflected in the great knowledge they have of the wide ranges of vehicles, always offering the Best option for each client and managing to obtain the best parts online or from other stores, in short we can qualify it as an excellent option for everyone giving it the highest score out of 5 stars. Thank you so much”
“Justin helped me change out my burnt lightbulb and find a fuse to my windows. His help saved me a bunch of time and money and now I know how to change the bulb myself. Thanks, Justin!”
“When I say Ricardo J, the field trainer for this Oreillys brought the meaning of what hospitality means. I traveled to Austin on a special assignment for God 4 hours away from Home. My battery gave out and I called this branch and Ricardo picked up. The customer service industry is performing way below standard since Covid and when I say Ricardo was Amazing that is what he embodied. He was thorough and being very tight on money he even informed of the shop that could install the battery. I am not from here but he even went over to the mechanic shop, checked the pricing for me came back and got on the phone and informed me of what to do. Who even does this type of stuff anymore. I know Jesus is all in this young mans heart. Ricardo if Oreily doesn’t promote you from field to Corporate nationwide trainer, gone head pack your bags because the promotion God has for you the world needs to see a living example of what hospitality, and caring for His people heart really is. You don’t even know how your demonstration has touched my heart and is a reminder to myself to go above and beyond for Gods people. Promote Him if not God sure will take him and use him for a even bigger training purpose. This right here is the future Pastor, teacher, kingdom builder of God and if you don’t treat him right, then know God see’s and He will. Thank you Ricardo for bringing light to what hospitality is!”
“There was this person named Anthony who helped me. I wasn't able to go to the store and I asked my mom if she could help me. I spoke to Anthony and let her know that she was on the way. My phone just needed the screen to be reattached. Anthony was extremely nice to my mother and helped me without charge. He really saved me from the fire because later on that day I had an interview and the address and zoom hyperlink were in my text messages. The only way I would be able to retrieve that information is to fix my phone. He really helped me out when I needed it. Anthony thank you I really do appreciate you being nice to my mom and helping me.”
“Josheph helped me when I didn’t know what I needed and took the time to explain and show me what my car needed, very friendly and helpful will definitely be returning”
“Von was great, helpful, friendly, and funny. Wish I had people like him at the auto parts stores near me in Houston..
Von needs a raise, his energy and attitude was great, and infectious.”
“I’ve been here twice now and both times, the customer service is ridiculous!! (In a good way)
All the guys are soooooo nice, they ultra fast, and always take a high level of initiative (when it comes to opening doors for me, picking things up so I don’t have to, giving up their seat for me in front of their fan).
Seriously, I’m always shocked at how a random tire shop on a corner treats customers better than a bougie restaurant.”
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“Always helpful and willing to go above and beyond! I have gone to O’Reilly’s first for all my vehicle needs. If they don’t have what I need to fix a vehicle, they find a way to get me and my family’s vehicles taken care of. Thanks, Earth!”