8:30AM - 4PM
3701 Junius St UNIT 20, Dallas“It’s in the parking garage on the P1 floor. Sooo convenient because there’s plenty of parking. Though you have to pull a parking ticket, it’s free the first 60 mins.Fast, very kind, easy!”
“I always get nervous coming to the post office because I tend to get the employee who is snappy or impatient. Today I went to this location and Jesus was SO KIND. Completely made my day! He was so personable with every person, efficient with a long line, and fun! I look forward to coming here in the future if I need to send mail. Awesome job Jesus!”
“The Energy was great from Shelby. The process was easy and I can’t wait to come back so all my mail is handled in a good manner. Thanks again had me in and out !!!!!!!”
“I am so thankful that this location stayed open 8 minutes after closing so I could ship my package to my husband deployed overseas. Ron was so polite, patient and gracious to take care of my transaction and get my package shipped. I'm so excited I could get this out the same day. Will definitely come here again!”
12:01AM - 11:59PM
401 Tom Landry Fwy, Dallas“I came in today for my passport and TT was EXTREMELY kind and informative. I had left some items at home and had to return to get them, and she was so nice about it. She also helped me so quickly. I hope anyone that needs a passport has the pleasure of using her for the process!!”
“NEVERRRR would think I'd be writing a review for USPS. Especially a 5 star. BUT....this is the only location I will go to. From the first time I visited a long while ago, their customer service st this location is always excellent. I drive past several USPS just to go to this one.Camron helped me today and he went above and beyond with his customer service. He had no idea I was having a not-so-great day and 100% made it better by simply being so helpful. I'll continue to pass lots of USPS locations just to go to this one. Its so worth it.”
“My favorite post office because of its staff. Post office errands are not always fun and lines can be excruciatingly long. However the staff are always pleasant and helpful.
Especially the gentleman, who I’m ashamed to say I can’t recall his name, has the best attitude. He always has a smile and a kind word regardless of the stress and pressure on him. I’ve seen him provide his usual excellent service even when he’s all alone and the line out the door.
Everyone has bad days, but we should all be mindful not to take it out on others because they are typically faultless. A kind word and smile goes a long way to brighten another’s day.”
“Thelma is the best, I always come to the mail express right before closing. Thelma is always nice, and patient with me. Also Thelma always go over and Beyond with herCustomer service skills, by make sure I’m a happy customer before leaving the mail room even if it’s after 5pm.Thank you Thelma!!!!”
“It was a Friday afternoon about 3 weeks ago. Not that many people waiting and only 2 or 3 USPS staff helping people. I just had to get an envelope and had to mail something locally in Dallas. At my turn, the lady handed me a prepaid envelope and even advised me to not write my (From) address too big in the back, rather very small on top of where I had written my (To) address. This too avoid the delivery machine scanning and having it accidentally marked back to me for delivery, instead of the actual address.
She also didn't had cash with her but in this day and age, I didn't mind at all paying my $0.88 through credit card. Our exchange was very cordial and the staff was very polite.
Entering and leaving the post office, it just reminds you of the glory days when post office had a critical role in our lives. There's a huge area with lot of mailboxes, which was empty and bore deserted looks. I wonder if people still use mailboxes as they used to at one point in time.
All in all the experience was good and I was done with really quickly.”
“The wonderful emoloyees here at this location have gone above and beyond to make sure i got my package on time and in good shape. I was freaking out and very upset at the situation and the women over the phone (i didnt get her name) called her driver and got everything figured out. Fast. Wow, i am insanely happy with the customer service!!! Thank you!”
“I've always had pleasant experiences here. I'm not sure what's with the other reviews. I came at 10 am and was greeted by Nedra. She was happy to assist me to ship an eBay return. I will certainly be returning here.”
“Thank you for being so efficient in shipping off my package. Dropped it off Thursday night and it was delivered in Wisconsin by Monday morning. I will continue to drive to this post office to ensure my packages/letters are delivered timely. Also, I’m hoping we can get a self service kiosk in the future, that would be great!!!!”
8:30AM - 5PM
400 N Ervay St, Dallas“I went as soon as they opened, parked in the garage across the street (make sure you get a ticket and take a photo of the door code in the garage) and I was the only one there. I just needed to send a package out. It took less than 2 minutes. :)”
8:30AM - 5PM
10233 E NW Hwy Ste 333, Dallas“This post office is one of the best I've gone to. They're not over the top friendly but they try to get you in and out. I can't ask for more than that. It's so hidden I didn't know it existed for years living a few miles from it. I left my notebook there once early in the morning and when I realized it late afternoon I went back the next day and it was sitting right where I left it. If you can find them, give them a shot.”
“Stopped in on a Friday at 3pm to send a certified letter. It had been a long week and day and we were exhausted. Gentleman behind the counter was very patient and helpful with us. His personality raised our spirits and improved our day. It was a very nice experience. This was also the shortest wait I've ever experienced inside a post office ever.”
8:30AM - 5PM
6120 Swiss Ave, Dallas“Had a great experience today ! patty was awesome in helping me out and others .she answered all my questions ?thanks for being awesome .i was in and out in less than 5min ?”
8:30AM - 5PM
8604 Turtle Creek Blvd, Dallas“I was expecting an important package for delivery on 11/25; the mail carrier did not leave it, stating "did not have access to the building..." which wasn't true. Regardless, the package did not show up 11/26 or 11/28 and no additional updates on tracking. I called the post office and spoke to Dee or Dean (sorry if I am misspelling). She looked and said she didn't see the package but took my number and said she'd call me back. I did not expect one, that's just the service I've come to expect. Not only did she call me back, but allowed me to come after hours to pick up my important package. She was very friendly and apologized for the delay. Thanks again!”
“Excellent service,polite and friendly.Staff works hard and manages business better than other over staffed postal offices. Had my package delivered to me personally and was asked for my ID to secure my delivery ?”
“Glenn was so nice and efficient. Quickly moved people through the line with a pleasant attitude. Was in there a total of 5 minutes with a decent line. Thanks Glenn for your help!”
“I came in today to retrieve a package after receiving a ticket saying they “attempted delivery” last week. I wasn’t able to come here until today, so I was ready to pick it up. To make a long story short, the post office was very empty and I was greeted and attended to quickly by Quin. She was kind and she found my package. Unfortunately the package box was destroyed. I put in a complaint with the company I ordered from and requested a refund on an item. Overall, the experience was pretty good.”
“I can't speak on other times of the day, but you'll have a pleasant experience if you arrive right when it opens! You won't have to wait in a long line, and the clerk that serviced me was SUPER nice! Go early, that's my advice. ???”
“Marked my package delivered about two weeks ago. Package was lost. I went in to their unusual USPS office and a mail man left me forgotten. I was forgotten until a very nice lady helped me, Denise. She took my information and today my lost package was delivered. Thank you Denise and to my mail Lady whom found and delivered my package.”
8:30AM - 5PM
3655 Simpson Stuart Rd, Dallas“I've been going to this post office since 2005 they are almost like my family . They have everything I need they go above and beyond the Call of Duty helping people who may be confused or in a hurry or even downright rude.. everyone is treated with respect no matter how badly they behave now that is nerves of Steel.. we must protect the post office we must protect our freedom of mail delivery if you think it's bad now wait till we don't have people that care about us and all these private companies go stashing our personal boxes to come back and pick up later + sell online!..We need Federal Regulation and we need federal employees to be paid a good wage because they endure much hardship so that we can be kept informed. We must support them in every way... Everybody has a bad day ...you don't know if they've just lost a dear loved one I still had to come in to work and smile at us..We don't know their stories so let's be patient because our post office could be taken from us in next few years if we are not ever watchful... This is a freedom we enjoy”
8:30AM - 5PM
2202 S Cockrell Hill Rd, Dallas“Kim is very nice and a sweet lady. FOR ME, the process to drop off a package to be sent out is very fast and Kim was helpful to me and kind. Thank you Kim because before I walked in my nerves were trying to kick in and my anxiety was at its peak, you helped my nerves calm down because you were friendly to me and even made me giggle. Hope you see this message and it makes you smile!”
“This is one of my favorite local USPS offices. Friendly & helpful staff. At times they are understaffed but I always see them doing their best to help customers. I notice there are quite a bit of retail customers that come in and get frustrated when they don’t get their way being bold and wrong. I wish people would realize we’re all human and its important to be compassionate and understanding with each other. S/O to Sandra!”
“If I could give y'all 10 stars I would. Every time I mail a package the staff there are so polite and friendly. Answered questions when I had a few about passport and where to apply. You guys ROCK!”
“The cashier was very kind and worked super fast. I was in and out out faster than I ever have at a post office. My only complaint is the outside looks abandoned. Definitely needs to be cleaned and mowed.”
9AM - 5PM
4740 W Mockingbird Ln Ste C, Dallas“YOUR POST OFFICE IS EXCELLENT! EXCEPT WHEN THE WORKERS SWITCH LUNCH HOURS. WENT LAST WEEK AT 330, THEY WERE CLOSED FOR LUNCH. WENT TODAY JULY 22ND AT 230 CLOSES AGAIN. AS A CUSTOMER, I CANT GUESS WNENEVER THEY DECIDE TO TAKE LUNCH. PLEASE HAVE A TALK WITH EMPLOYEES AND SET A GOOD LUNCH HOUR!”
“I receive mail here, packages here, and send packages here. The staff is amazing and very helpful. Luisa and Paola are always friendly. I enjoy the staff much more than the employees before them! I think some customers get angry and leave bad reviews about things the staff has no control over, like lost packages in foreign countries, etc. I’ve never had anything but good experiences at EaglePostal Center!”