Payless Car Rental
Car RentalHours:
7020 Cedar Springs Rd, Dallas TX 75235 Hours
About Payless Car Rental
Payless Car Rental receives mixed but mostly positive feedback from its customers. Many reviewers highlight the helpfulness and friendliness of the staff, particularly mentioning employees like Leonard and Crystal for their exceptional service during challenging situations. Customers appreciate the overall courteous and professional service, with staff members readily answering questions and providing useful recommendations. Some reviews note a good value for money, with competitive pricing compared to other rental companies like Avis. However, there are some issues reported, such as long wait times at the counter, signage confusion, and concerns about car cleanliness and maintenance, specifically mentioning a bald tire on one rental. Despite these concerns, many customers express a willingness to rent from Payless again in the future, valuing the positive interactions and memorable experiences.
Most Recent Reviews
August 2025
Some of the people there at car return aren’t super nice. Our check in guy was nice though. They try to upsell the insurance but I think they all do that.
May 2025
They did not have a car with my initial requirements. I had to settle for something else.
February 2025
Great experience! Absolutely no wait when we arrived. The man helping us was friendly and recommended some great BBQ restaurants to check out during our visit. They gave us a free upgrade to a small SUV. Whole process was maybe 15 min tops from the time the shuttle dropped us off to when we were pulling off the lot in the...
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