Budget Car Rental
Budget Car Rental,
Car RentalHours:
7020 Cedar Springs Rd, Dallas TX 75235 Hours
About Budget Car Rental
Budget Car Rental in Dallas provides a mixed experience for customers. While the staff is generally described as friendly and helpful, the rental process can be lengthy, with long wait times, especially on Fridays. Some customers have reported issues with overbooking and being "upsold" on additional services, such as insurance and toll tags. However, others have appreciated the convenience of the shuttle service and the ability to get upgraded vehicles when their original choice was unavailable. Despite these challenges, most customers have had a positive overall experience, with the staff going the extra mile to assist them, especially in cases of unexpected circumstances, such as bad weather. The rental vehicles are reported to be in great and clean condition, making the rental experience satisfactory. Overall, Budget Car Rental in Dallas offers a serviceable rental experience, with the potential for longer wait times and some upselling, but with a helpful and friendly staff that tries to accommodate customers' needs to the best of their ability.
Most Recent Reviews
October 2024
Took forever to pick up our car. Didn't have enough cars for all the people in line!
October 2024
Arrived to a line outside the building. After 20 mins we had not moved. I checked for another rental company near buy and walked there to rent a car. I had heard people had issues with Avis but didn't realize they were under the same umbrella. This won't be my choice again when in DFW.
October 2024
Over an hour to get through the line. How is there not self service in this industry yet.
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