It seems to have gotten better since they changed the name. The customer service has changed for the better since then. Hope it get better or at less stays the same .
April 2023
Not too long a wait inside. I went on my lunch hour. Driving there, waiting, my transaction and the drive back took about 30 to 35 minutes.(The teller who assisted me was very sweet, polite and helpful!) BUT my friend was waiting for me at the drive-thru window, and her transaction took A LOT longer.
July 2021
Switched from Chase. Happy I did. PPP was a nightmare with Chase. At Navy Army, everything rolled through quickly and efficiently. Completely switched over now.
Rally Credit Union gives you the tools to help meet your financial goals quicker—all from a team that really has your back. For over 200,000 members across South Texas and the Rio Grande Valley, we provide access to high-interest savings accounts, auto and home loans, and checking accounts with rates 50X greater* than the national average. (And that’s definitely something to cheer about!) Rally members also enjoy services such as Early Pay Day, free bill payments, instant issue debit cards, and credit score checks.