“My fiancé and I went into this location to just look into upgrading my phone. The store was clean and the staff very friendly. Eagle helped us , she was beyond amazing, not pushy, helped with all our questions. We actually made a second trip back to also upgrade my watch, and add him to my plan then upgraded his phone and watch. This has been the best experience with an ATT store, and I’ve been with them for 11 years. We will definitely be back to this location in the future.”
9:30AM - 7PM
2325 S Stemmons Fwy Suite 306, Lewisville“Went in to get my screen replaced. Filed the claim through tmobile and set up my appointment online. When I walked in, the staff was very friendly and welcoming. They had everything fixed and ready to go within the estimated time frame they gave me, so there wasn't any unnecessary standing around and waiting. Very quick and well done screen replacement. Its been a few days and everything is working 100% on my phone. Couldn't have asked for a better experience.”
“I bought a phone in a SIM card and realized the next day that the phone was not recognizing the SIM card. I also realized I didn't have a receipt. These folks kindly looked at my phone and figured out that the phone was simply not working with that SIM card. The generously replaced the dumb phone I had initially purchased with a basic smartphone. Very happy with their service”
“I’ve brought multiple phones in with cracked screens. They do a great job, fast and well priced. This time was to repair the cracked glass on the back. Looks great!”
“Andy was wonderful working with in getting my service transferred from another carrier. He took his time , explained everything and and was very professional. Great customer service!! ❤️”
9:30AM - 8:30PM
200 S Nursery Rd Ste 101, Irving“Best store in town, even when the whole town doesn't accept payments and sell phones, this store helped me with my plan and made my payment for this month. Go to this place my people I am from Honduras.”
10AM - 5PM
6101 Long Prairie Rd #704, Flower Mound“Lisa (at least I think that was her name) was fast and fit my repair in at the very end of the day… great customer service! My iPhone SE has a brand new screen now and it works perfectly!”
10AM - 6PM
413 E Round Grove Rd Suite 102, Lewisville“Adi was amazing! The store was closed but came back to repair my too phones,after I got lost. Was very happy he could come back and work after hours.Highly recommended”
9AM - 7PM
3701 Esters Rd, Irving“First of all! This business, and specifically Mohammed, saved my life! I have not forgotten to write this review to say THANK YOU. Not only did he repair my iPhone in 10 minutes when Apple AND Best Buy told me my phone was a lost cause, they also went on to repair my sister’s laptop when those two companies told her the same thing too. I had so much private and important information I thought was lost forever. THANK YOU! We drove awhile to get here and it was worth it. The customer service and the expertise is unmatched, and had a lovely chat with my dear mother too. Technology is allergic to me and I’ve had my fair share of issues with tech and repair services in the past but not here. Y’all gained a very loyal customer. Wishing you many blessings!”
“Quick and affordable! Mohammad fixed my phone on my 30 min break. He does quality work and even showed me how the last repair from another place was done poorly. I’ve already recommended him to my coworkers! Definitely great quality! ?”
“Found this place on a whim, dropped off my daughter’s iPad in between work. Jessica is cool people! She was so helpful over the phone, and even called me when it was ready to be picked up. Don’t judge a book by it’s cover, this place is ??on the inside. Not to mention the price was cheapest I found!”
“Trey M was great to work with no problems at all. Overall it was the best experience I’ve ever had in getting a phone. He was funny and I was out of there in no time at all. He transferred the stuff from my old phone just like that without me even having to ask, it was just a fantastic experience!”
“This specific location was able to remedy almost every issue I was having with online teams trying to resolve my wireless service. These guys intervened and made sure everything worked accordingly and was documented correctly concerning my cell lines.These guys showed patience and empathy, and I'm grateful for the 2 of them getting to the bottom of my wireless concerns.”
“Been wanting to buy a power wheel for my 3yr old as he loves spinning the steering wheel on the truck so figured he would love this. Started looking on fb and noticed SMS had plenty of options so went ahead and met them today and glad to say I purchased one there. Was able to work within my range and and even tho i spent a little more, at-least my kiddo will be able to use it till he is at-least 8 yr old. Great staff and and fair prices so don’t hesitate to come on in.”
10AM - 6:30PM
11526 Harry Hines Blvd #105, Dallas“Only they could restore my iPhone in the whole street. They did back up and restore on my new phone and now I am all set with my new 13 Pro Max iPhone. Thanks Aki. He is genius. Surely I can tell he is a Geek.”
10AM - 3PM
1770 W Irving Blvd # 12, Irving“Great service, time wise and communication wise 10/10 , very professional personnel. I broke my pixel screen and in a few days they were able to get the original parts and fix it as if it was brand new!”
10AM - 6PM
5201 S Colony Blvd Ste 120, The Colony“Great prices, awesome locally owned store, very helpful, repairs my iPhones quickly and great communicator. Very skilled repairmen. Everytime I need help, the owner always comes through. 5 stars and would highly recommend if you have screen or phone issues.”
“Giving 5 stars to this location specifically for the rep Karl! Came in with an issue with 3 iPhones and he resolved it like a champ! He’s got great sales skills and succeeded in making me as a customer feel at ease. He went out of his way, took unconventional means to resolve other issues I had without asking. It was disappointing to hear another representative “correct” him publicly because he didn’t follow “a standard,” and was also unkind in her remarks towards him. What’s more important is to highlight how much value he brought to a customer and back to AT&T by upselling me. Thanks again, Karl, for an outstanding customer experience. You deserve the recognition!!”
“They fixed my Samsung A32 in one hour, I tried to many place they din had the screen in stock. Rickey got it done in same day. Hidden treasure inside the gas station. I see they do have different varieties of phones for sell. Highly recommended”
“Mike is friendly and knowledgeable and had an answer to every question I asked, and the products are high quality (for both humans and furry friends!). Highly recommend for visiting.”
10AM - 7PM
259 E Grauwyler Rd #180, Irving“Rohan and Ronal very professional, the person that came in before me was very rude and not understanding but rohan kept his professionalism and made everything a smooth transaction”
“Great customer service got awesome deal and representative help me to find best quality phone and accessories ? highly recommend this location must visit for your fantastic deals ”
10AM - 8PM
729 Hebron Pkwy, Lewisville“I've been an ATT account holder for a very long time. This is, hands down, the best phone store (ATT and any other service provider), I've ever had the pleasure of walking into. I drive past other ATT stores to get to this one. Jessica has helped me several times when I was there, ask for her by name. She is knowledgeable, informative, and such a pleasure to be around. If you are wondering which store to go to, do yourself a favor and look no further than here. Thank you, Jessica!!”
“I switched my 2 lines from Metro. Sandy helped me. He Is verte profesional AND caring. Sandy got me the Best deal. I tried other stores too. This Is the Best deal.”
9:30AM - 7PM
11278 Harry Hines Blvd, Dallas“Fast and friendly! Update I work in mechanical heavy industry and got a new phone that is not common and needed protection as it could even be damaged in my pocket this was the only store that had a case and glass protector for my phone. I could not remember where they were and drove by because they do not have a lot of signs out front but my friend that has a business near by that first told me about it showed me where it was and thank goodness because no other stores on Harry Hines had anything for my new phone type and I could only keep phone near but not on me till I got protection as it was a expensive phone . Being a technician I can say it is a great case I got and they even put the screen protector on while I was talking to my friend and I wanted to put it on myself because I am very picky but I am glad they did it because they did a excellent job and I am so happy! O should also add I have had my most recent case from them at least two months and my cases do get ugly from chemicals and oils and this one still looks like it could be owned by a desk jockey LMBO!”
“Sam and his coworker were really helpful! I went in looking for a case for an out of date phone. They didn't have one in store and we're willing to go to the stores next door to get me more options. Excellent service, very friendly, and willing to go high and above for customers. Come here if you're looking for screen repair, phone repair, or accessories all above!”
“The young man that helped deserve a 5 in question 1 I didn't read the first question right . He was very helpful and explained and help with everything Great great job done”
10AM - 7PM
606 N Industrial Blvd Suite A, Euless“The team at Slick was slick. They got my charging port repaired in quick time. If you need a quick repair in a timely manner, the guys at Slick will get you out of there quick!”
10AM - 8PM
11633 Harry Hines Blvd Ste 101, Dallas“Metro PCS gives me great service, plenty of data for a low price.Every time I go into this Metro store at 11633 Harry Hines Blvd Ste 101, Dallas, Mike is very nice and helpful. I have really enjoyed using Metro PCS and I would definitely recommend it to everyone else.”
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