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“I came by Postal Annex today to take care of some things on my to do list. I was pleasantly surprised by everything that they do. I was able to get my documents notarized and shipped. They ship through all carriers so price comparing was easy and they even have overnight shipping options. Anthony and Leah were super helpful! They offer both virtual and physical mailboxes, so I will definitely be back to rent a mailbox!”
“Everyone in this store is helpful and easy to deal with. They always wear a smile, greet, and thankful for their customers. This is specially true to the guy and the older lady who wear glasses. They might not get paid a lot but they are happy and thankful for their job. These employees deserve a raise or a promotion.”
“The establishment truly upholds the "MORE" aspect of its name. Their customer service extends beyond mere mailing services. I visited the store and explained my situation, inquiring if they could assist me in obtaining video footage that would be beneficial for my claim. Without any hesitation, the person in charge invited me to come back. He demonstrated remarkable patience as it took approximately 30 minutes to locate the specific information I required. Furthermore, he displayed great compassion throughout the process. The least I can do in return is to write a review to shed light on the exceptional individuals working at this establishment, even though I did not ultimately utilize their services. I express my sincere gratitude for their assistance.”
“This is the best storage facility I've ever used. Clean, great lighting, easy access through the gates. Very reasonably priced. Can't praise enough.”
“10/10 customer service!!! While speaking to destiny p, she noticed I was upset and made a funny joke to brighten my day while still giving excellent service!! What a multitasker! Spanish and English speakers are a plus also!!! Definitely coming back.”
“This location has been our favorite location for several years. We have been to others and keep coming back to he Frazier location. Staff has always been so helpful. I recommend them to everyone.”
“I love this store! It is rare today to find a business that develops relationships with their customers and cares about helping them meet their needs. Lauren epitomizes the term "customer service"! I only wish they were in more businesses beyond shipping so they could help me with even more needs. I recommend this Shipping Store for all your shipping, copy, notary, and printing needs.”
“This is the UPS store I prefer! Everyone there is always happy to help. Thanks to Jessica and Sydney who always assist us with the drudge of Amazon returns. They make it easy and a snap!”
“I have been so impressed by this FedEx store. Tracy has helped me with two different projects and she is kind, helpful and professional! I'm a huge fan and outsourcing printing at FedEx is easy and very inexpensive compared to my HP color ink cartridges! Thank you, Tracy.”
“By far the best business customer service at a shipping store that I have experienced. I went to this store a few days after Christmas and was greeted by smiling faces as soon as I walked through the door, which was quite shocking to me since this is their busiest time of the year. They helped me check in my packages while asking how my holiday was (going the extra mile). I will definitely be back for any of my shipping needs.”
“Stellar service! I will definitely recommend this location to my friends. I sell alot of old video games and Amy was extremely helpful. I like feeling safe about mailing things out and they exceeded my expectations.”
“I want to thank the lady I met up front I believe her name is Ms Louis.
My bank sent out a expedited delivery for my bank card and the driver who was supposed to deliver it apparently has a habit of not even entering apartments to deliver the packages .
Ms Lewis understood the situation and apparently the driver has been reported for this behavior a few times. She went to the back and help me get my card.
I am grateful for her assistance. Whoever that driver is needs to be let go many people are suffering because of he's incompetence.
Thanks again Miss Louis”
“Was there?
Friday had to pick up a package for my wit.Opens up at 2:30.The only promise there was only one lady working in there and she was doing her best to get to everybody that was there”
“Kaylah and Maxine, THANK YOU SO MUCH!!!! Both ladies helped me disassemble an item I struggled with at home and they both helped with a smile. Your assistance is greatly appreciated ladies!!!”
“I was going to write a bad review but changed my mind because I got a more efficient lady than the manager. I went to the post office to ask for a mailbox key two months ago. I was told it would take four weeks which is fine with me but after six weeks I have not received anything. I went to the post office. The gentleman manning the counter told me the postman would bring my mail that was on hold the next day and I still have not received anything. I called the 1800 number and was helped by a nice lady. I got an email from the manager which I reply to no avail. I sent four more emails to no avail. Today I called 1800 and then 936. I got a lady who took care of everything quickly. I received my mailbox keys within two hours. I wish I had asked her name because she took care of business unlike the manager. Thank you very much ma'am. The five stars belong to you.”
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“Software glitch on iPhone 11, black screen.
Had tried all resets and troubleshooting steps from online forums.
He knew some other steps, fixed in less than a minute, no charge.
Kind, Fair, principled business. Will definitely recommend and be back with any future problems”