“Love this business. Friendly and helpful staff. Always quick to give me heads up on the best options and I honestly feel like they care about their customers best interest more than just making a quick buck. I've had many situations where I have to pay for packaging on an amazon return that I was supposed to already have packaged it and I didn't realize it, but they've also been gracious a few times and given me a free bag when it is small!”
“Had to ship a package urgently overnight half across the country to the East Coast. Dropped it off around 4:15ish, checked the tracking label info and was little concerned because there was no activity...PACKAGE shows up 8:00 AM sharp in D.C. like as planned. THANK YOU. Excellent customer service. Significantly better service than the same business store a mile away...”
“They go above and beyond here. Everyone is so helpful. I needed to have documents notarized and got there about five minutes before closing. I realize my timing was bad, but they were wonderful about helping me, and even assisted with the FedEx which meant staying past closing. I really appreciate having such a great business in the area!”
“I just love Ariel! I have been driving to the store to get little projects dime for years, and Ariel not once has failed to greet me with a small as she does the rest of the customers. All the staff there is generally great, but Ariel stands out like a rockstar. Your team is grateful to have such a wonderful employee.”
“I had a problem with a printing order. The store representative, John, went out of his way to make it right. He even hand delivered it to my home. Wow! THAT is customer service.”
“I was a little hesitant to come to this location because of the reviews, but my experience was quick and pleasant. I was only picking up a package, but the lovely young lady helping me couldn’t have been nicer. I was in and out in less than 5 minutes.”
“I spoke with Deja at this location over the phone. She was able to locate my documents and provided me with a refund due to the store’s error. Every time I’ve gone in, she’s been extremely helpful.”
“This spot is absolutely amazing! The friendliest of staff, and a radical change since they switched owners years ago. I have kept a PO Box here for over 10 years, and of course there will be something left on a truck, that will show up the next day or under a pile in the backroom. Have you seen the amount they get every day? Now, handling amazon returns as well.Zero complaints here.You guys are Rock Stars! Happy Thanksgiving! I am Thankful for all y'all, keeping all of our mail out of the Texas heat.If you have time to sit down and write a negative review, about a local franchise, you are one fortunate soul. Just talk to the manager, in private.Use your time wisely, life is short!Ciao!!”
“1/2 price box's store had the box's we needed. We also got bubble wrap and tape. Reasonable prices. The gentleman that was working there even helped us take the box's out to our car.! Great Store!”