Nordstrom Rack is an off-price store offering fashion and home goods at up to 70% off. Reviews note it carries a wide selection, including best brands and high-end items, with some locations being well-stocked and not picked over. Customers find everything from men's departments to women's shoes in larger sizes, including clearance items. The experience can be hectic, but the customer service receives praise for being kind, professional, and for honoring sticker prices when errors occur, which fosters appreciation. Some pricing, especially for different sizes on clearance, can seem inconsistent. The store also accepts Nordstrom returns. Overall, it is described as a style-deal destination with good service at this location.
Courteous, professional, prompt, smells like new shoes, fresh leather and rubber. I came for stuff I left a consumer.
May 2025
Men's department was well stocked, but still at Nordstrom prices. Found a beautiful white short sleeve shirt, but put it back after reading the tag. Lots of things to look at from head to toe.
August 2024
Missy is awesome. My mom had a complicated return today. Missy was extra patient with her and slayed the task. She was super kind and professional. Give that lovely lady a raise!!!
