Mattress Firm Walton Way is a store dedicated to helping customers find the perfect mattress for a good night's sleep. The staff are friendly, knowledgeable, and committed to providing excellent service. Customers appreciate how easy and quick the shopping experience is, thanks to staff members like Orlando, Brad, and James, who go above and beyond to assist with options and ensure satisfaction. The team takes the time to explain different mattress choices and offers fair prices, often matching or beating other stores' deals. Many reviews highlight the personalized attention given to each customer, with staff understanding individual needs and preferences without trying to push unnecessary products. The store offers a wide selection of top brands, including Sealy, Tempur-Pedic, Sleepy’s, and Serta. Customers also value the store's policies, such as the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®, which provide confidence in their purchases. Even those facing credit challenges find the staff helpful and accommodating. Overall, Mattress Firm Walton Way provides a friendly, professional environment where customers can shop confidently, knowing they will receive expert guidance and a quality mattress suited to their needs.
Orlando is great! Very knowledgeable and helped me pick the best mattress for me. Great costumer service very impressed
November 2025
Loved James our salesman. He listened to our wants and provided the mattress that for our needs
October 2025
James was a wonderful, polite, personable, patient, and attentive person to work with. I know at another Matteess Firm my partner had a really negative experience with their staff, but James at Walton Way really knocked it out of the park and was able to help us find the right mattress with a quick delivery.
