Public Storage in Carrollton offers a convenient and hassle-free storage experience. Reserving a unit is free with no commitment, and customers can use the online eRental option to skip the counter and go straight to their storage unit. The staff, particularly Sara and Jason, are praised for their outstanding customer service. They are described as dedicated, professional, knowledgeable, and always willing to assist with a smile. Customers appreciate the personal attention and the clean, well-maintained facility. Overall, this Public Storage location on Keller Springs stands out for its excellent service and accommodating staff.
Sarah was so helpful. She knew what she was doing. It made our moving and rental process easier. Thanks Sarah.
November 2025
Jason was amazing with my chaotic life schedule. He saved my reservation and I finally got to the location after getting lost due to my own issue. But it's clean, simple. And very convenient to go here to my home in Addison. Thank you Jason!
October 2024
Sara's customer service is unmatched. I rent at different Public Storage locations because I like the service but this location on Keller Springs really stands out. Thank you for making our move very easy, Sara.
